At a Glance
- Tasks: Ensure effective property management and deliver excellent customer service.
- Company: A growing Housing Association in North Belfast focused on affordable housing.
- Benefits: Competitive salary, generous leave, hybrid working, and private healthcare options.
- Other info: Flexible hours and supportive work environment with great career growth.
- Why this job: Join a mission-driven team making a real difference in the community.
- Qualifications: 3rd level education or 1 year experience in a similar role required.
The predicted salary is between 34434 - 39862 £ per year.
We are a Housing Association in North Belfast providing affordable quality housing to those in need. We have recently expanded our operations in Belfast to over 1200 properties and we currently employ 50 staff. We wish to recruit a suitably qualified person for the following post: MAINTENANCE OFFICER Ref: MO/06/26.
Reporting to the Customer Repairs Manager, the jobholder will ensure the effective and efficient delivery of property management operations. This is a full-time permanent post working 37 hours per week.
The successful candidate must have:
- Essential Qualifications: 3rd Level education or equivalent in a related subject OR a minimum of 1 year experience within the last 5 years in a similar role
- Essential Experience: A minimum of 1-year experience within the last 5 years in a related field
- Excellent customer service and communication skills
- Computer Literacy: A good working knowledge of Microsoft Office packages including Word, Excel and Outlook
The position offers the following benefits:
- Salary £34,434 - £39,862 per annum
- Generous optional contributory pension scheme
- 23 days annual leave pa rising to 28 after 5 years service
- 12 customary holidays
- Occupational sickness scheme
- Private Healthcare option
- Excellent work and family friendly policies
- Employee assistance programme
- Hybrid working arrangement
- Flexitime scheme
- Birthday leave
37 hours per week: Mon-Thurs 9-5, Fri 9-4.30pm
The closing date for returned applications is 12.00 noon Friday 12th June 2026.
NB Housing is an equal opportunity employer. We reserve the right to enhance criteria in the event of an unprecedented response.
Maintenance Officer JBLE1_NI in Belfast employer: NB Housing
As a leading Housing Association in North Belfast, we pride ourselves on providing affordable quality housing while fostering a supportive and inclusive work environment. Our commitment to employee well-being is reflected in our generous benefits package, including a contributory pension scheme, private healthcare options, and flexible working arrangements that promote a healthy work-life balance. Join us to be part of a dedicated team where your contributions are valued, and opportunities for professional growth are abundant.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Officer JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or related fields. You never know who might have a lead on a Maintenance Officer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to see that you’re genuinely interested in our mission of providing affordable housing, so come armed with questions that show you care!
✨Tip Number 3
Showcase your customer service skills during interviews. As a Maintenance Officer, you'll be dealing with tenants, so highlight any relevant experience where you've gone above and beyond to help others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at the Housing Association.
We think you need these skills to ace Maintenance Officer JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and qualifications for the Maintenance Officer role. We want to see how your background fits with what we do, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us and how you can contribute to our mission of providing quality housing. Keep it friendly and professional!
Show Off Your Customer Service Skills:Since excellent customer service is key for this role, make sure to include examples of how you've provided great service in the past. We love to see candidates who understand the importance of communication and support!
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss any important details!
How to prepare for a job interview at NB Housing
✨Know Your Stuff
Make sure you brush up on your knowledge of property management operations. Familiarise yourself with the specific responsibilities of a Maintenance Officer and be ready to discuss how your experience aligns with these duties.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you’ve successfully handled customer queries or resolved issues. This will demonstrate your ability to communicate effectively and maintain positive relationships.
✨Get Tech-Savvy
As the job requires good computer literacy, especially in Microsoft Office, make sure you can confidently discuss your experience with these tools. You might even want to mention specific projects where you used Excel or Word to manage data or create reports.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company’s operations or future plans. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
