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- Tasks: Lead and manage operations, driving efficiency and strategic growth in a dynamic environment.
- Company: Join Naylors Gavin Black, a top property consultancy with a supportive team culture.
- Benefits: Competitive salary, pension contributions, flexible working, and professional development opportunities.
- Why this job: Shape the future of a leading firm while making a real impact on its success.
- Qualifications: Experience in operational management, strong leadership, and financial acumen required.
- Other info: Be part of a collaborative team that values trust, accountability, and innovation.
The predicted salary is between 45000 - 63000 £ per year.
Competitive Salary starting from £45,000 plus commensurate with experience.
REPORTING TO: Managing Partner & Partners
LOCATION: Newcastle upon Tyne
JOB SUMMARY
The Practice Manager will lead, manage, and coordinate all aspects of organisational functionality — motivating and managing staff, optimising efficiency and financial performance, and ensuring the firm achieves its long-term strategic objectives within a safe and effective working environment. This is a varied, hands-on role requiring a high-level generalist who can make the practice run smoothly, implement improvements, and contribute strategically to business growth and culture.
ABOUT NAYLORS GAVIN BLACK
Naylors Gavin Black LLP is a leading property consultancy firm with a team of 40 employees offering a comprehensive range of professional services across the commercial property sector. These services include commercial agency, professional advisory work, building surveying, and property management. Naylors is a partner-led, independent commercial property consultancy that helps clients unlock, protect and grow the value of their assets through expert, honest and personal service across the North East and beyond. We’re an independent team of commercial property experts who combine experience, integrity and a friendly approach. We build strong relationships, give honest advice and deliver exceptional service to help property assets perform at their very best.
MAIN DUTIES AND RESPONSIBILITIES
- Supporting the strategic vision of the practice in partnership with the senior leadership team
- Overseeing day-to-day operations and driving continuous improvement
- Overseeing operations and compliance of the administration team, including delivery of Professional Development Reviews (PDRs)
- Leading on regulatory and compliance matters, including RICS Regulation, ISO 9001 Accreditation, AML and HMRC standards
- Liaising with external accountants on forecasting, debt management, and financial reporting
- Managing the financial elements of the organisation including budgets, accounts, cashflow, and cost control, working closely with partners to maximise efficiency and profitability
- Ensuring effective IT systems and communications infrastructure by liaising with external IT providers
- Overseeing marketing and PR activity, working with agencies to ensure consistent brand messaging and communications
- Managing insurances and renewals, ensuring compliance with professional and statutory obligations
- Providing strategic input at partner meetings and holding teams accountable for agreed actions and outcomes
- Attending Management and Partner meetings and preparing Partner meeting’s agenda and minutes
EXPERIENCE & PERSON SPECIFICATION
- Proven experience as a Practice Manager or in a senior operational management role, ideally within a professional services environment (e.g. surveying, architecture, legal, or accounting)
- Demonstrated leadership capability with experience holding individuals and teams to account
- Financial management experience, including preparation and interpretation of management accounts, budgeting, and reporting
- Experience using SAGE or similar accounting software
- Comfortable with IT systems and working with both technical and non-technical stakeholders; proficient in Microsoft Office (Excel, Outlook, SharePoint)
- Experience managing relationships with external HR, IT, PR, and accounting providers
- Excellent communication and interpersonal skills; confident engaging with partners, clients, and suppliers
- Experience of marketing, PR, or business development support
- Comfortable contributing at board level, with the ability to challenge constructively and drive accountability
- Experience leading ISO accreditation or continuous improvement initiatives
- Understanding of personality profiling, team dynamics, and leadership development
- Experience in a regulated professional environment (RICS preferred)
- Strong HR knowledge, including performance management, employee relations, and learning & development; HR qualification / experience desirable
KEY SKILLS AND ATTRIBUTES
- Strategic thinker with strong problem-solving ability
- Proactive, organised, and able to manage multiple workstreams
- Flexible and adaptable with a hands-on approach
- Professional, confident, and credible at all levels
- Innovative and forward-thinking; able to drive change and improvement
- Excellent attention to detail and commitment to quality
- Ability to motivate teams, enhance morale, and foster a positive working culture
BENEFITS PACKAGE
- Competitive salary (negotiable for experience)
- 6% employer pension contribution (plus 5% employee minimum)
- 25 days annual leave + bank holidays
- Flexible working options
- Commitment to professional development and training opportunities
- Collaborative and supportive team environment
SUMMARY
This is a pivotal leadership role within Naylors Gavin Black, offering the opportunity to shape operations, influence strategic direction, and play a key part in the firm’s ongoing success. It will suit an experienced and motivated professional with a strong commercial focus and a passion for operational excellence.
VALUES
- Trustworthy
- Accountable
- Knowledgeable
- Flexible
If you are interested in applying for the role of Practice Manager at Naylors Gavin Black, please send your CV and a covering letter to Katy Clark at katyclark@naylorsgavinblack.co.uk.
Practice Manager in Newcastle upon Tyne employer: Naylors Gavin Black LLP
Contact Detail:
Naylors Gavin Black LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property consultancy field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Naylors Gavin Black and understanding their values and services. Tailor your responses to show how your experience aligns with their needs. Practise common interview questions and think of examples that highlight your leadership and operational management skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and reinforce your interest in the Practice Manager position.
✨Tip Number 4
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and aspirations. We’re all about helping you land that dream job, so make sure to check out our listings regularly!
We think you need these skills to ace Practice Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Practice Manager role. Highlight your leadership capabilities and financial management experience, as these are key for us at Naylors Gavin Black.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've driven operational improvements or managed teams effectively in the past.
Showcase Your Strategic Thinking: In both your CV and cover letter, demonstrate your ability to think strategically. We want to see how you can contribute to our long-term objectives and improve our operational efficiency.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Naylors Gavin Black LLP
✨Know the Company Inside Out
Before your interview, make sure you research Naylors Gavin Black thoroughly. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the firm.
✨Showcase Your Leadership Skills
As a Practice Manager, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully managed teams, driven accountability, or implemented improvements. Be ready to discuss how you can motivate staff and enhance morale.
✨Be Financially Savvy
Since the role involves financial management, brush up on your knowledge of budgeting, cash flow, and reporting. Be prepared to discuss your experience with financial software like SAGE and how you've used it to maximise efficiency and profitability in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about challenges you've faced in operational management and how you overcame them. This will help you illustrate your proactive approach and ability to drive change.