At a Glance
- Tasks: Lead the team, ensure excellent customer service, and maintain store presentation.
- Company: Join JD Sports, a trendsetting leader in sports fashion and outdoor gear.
- Benefits: Enjoy staff discounts, holiday allowance, gym memberships, and personal development opportunities.
- Other info: Be part of a diverse team that values authenticity and collaboration.
- Why this job: Make an impact in a fast-paced environment and grow into future leadership roles.
- Qualifications: Previous supervisory experience in retail and strong communication skills required.
The predicted salary is between 9.9 - 12.1 £ per hour.
This is JD. At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry. We’re fast-paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward. If you’re ready to bring your energy, ideas, and personality to a team that values them, this is your moment.
As a Supervisor at JD Sports, you play a key role in supporting the smooth running of the shop floor and delivering the high service standards our customers expect. You lead by example, guide colleagues during each shift, and help maintain strong levels of customer service, presentation, and store performance. You’ll also support daily operational tasks as directed by Store Management.
Key Responsibilities- Deliver excellent JD service by supporting customers, resolving queries, and ensuring team presentation meets brand expectations.
- Support sales performance by monitoring service levels, using in-store devices to offer the full product range, and assisting with effective product placement.
- Maintain strong visual and operational standards by keeping the shop floor clean, organised, and aligned with JD’s brand expectations.
- Assist with daily operational duties including opening and closing procedures, cashing up, and supporting accurate till operations.
- Previous supervisory or team-leader experience in fast-paced retail or customer-facing environments.
- Strong communication skills with the confidence to guide and support colleagues on the shop floor.
- Excellent attention to detail with the ability to uphold high standards in service, presentation, and store operations.
- Passion for retail, strong product and trend awareness, and the ability to promote JD Group values.
- Energetic, hands‑on leader who thrives in a busy, fast‑moving store environment.
- Confident problem‑solver with strong customer‑resolution skills.
- Interest in visual merchandising and product presentation.
- Team‑focused mindset with a positive, supportive approach.
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully.
As a part of our successful and continually evolving company, you’ll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day.
We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
About JD Group: Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni-channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence, and possibility.
Our vision is to become the world’s most trusted and dynamic omni-channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people‑first, and customer‑centric organisation and are motivated by continuous growth and operational excellence, we’d love to hear from you.
Supervisor - Part Time employer: Naylor's Equestrian Llp
Naylor's Equestrian Llp is an excellent employer, offering a vibrant work culture in Coatbridge, Scotland, where teamwork and customer focus are at the heart of our operations. Employees enjoy a range of benefits, including a generous Staff Discount and opportunities for personal development, making it a rewarding place to grow your career while being part of a passionate team dedicated to enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Part Time
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Naylor's Equestrian Llp, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Supervisor - Part Time
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Naylor's Equestrian Llp that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Naylor's Equestrian Llp will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Naylor's Equestrian Llp and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Naylor's Equestrian Llp
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Naylor's Equestrian Llp, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Naylor's Equestrian Llp!
