Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise staff, enhance customer service, and drive sales in a fast-paced retail environment.
- Company: Join a leading retail brand with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy a 25% discount, monthly bonuses, and access to wellness services.
- Why this job: Be part of a dynamic team and develop your leadership skills while making an impact.
- Qualifications: Previous supervisory experience and a passion for retail are essential.
- Other info: Opportunities for personal growth, training, and community involvement await you.
The predicted salary is between 28800 - 43200 £ per year.
Being part of the store’s Junior Management team, you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.
Responsibilities
- Deliver excellent customer service by addressing complaints and inquiries, ensuring staff appearance aligns with company guidelines, and understanding the customer service measurement programme.
- Drive and exceed sales targets by monitoring staff service levels, utilising in-store devices to offer the full product range, and analysing reports for effective product placement.
- Maintain high visual merchandising standards by using engaging visual techniques, ensuring stock is clean and presentable, and supporting sales floor standards.
- Train and develop staff by assisting with new employee induction, encouraging personal progression, and overseeing the completion of relevant training assessments.
Role objectives and KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Aim to upsell or cross-sell targets.
- Maintain a high Net Promoter Score.
- Ensure stock accuracy during store Audits.
- Ensure all new colleagues complete mandatory training required.
Skills and Experience
- Previous supervisory or Team Leader experience in a fast-paced Retail/ Customer Facing environment.
- Passionate about retail & hold a good understanding of the latest trends and our competitors.
- Previous experience of coaching and mentoring individuals.
- Strong communication skills.
- Strong attention to detail & ability to maintain high standards on the shop floor.
- Promote JD Group values to internal and external stakeholders.
Benefits
- Monthly discretionary bonus schemes.
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health).
- Health cash plans.
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group.
- Access to apprenticeships & accredited qualifications.
- Discounted Gym memberships at JD Gyms.
- Access to colleague networks to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to help influence positive change.
- Incremental Holiday Allowance.
Supervisor employer: Naylor's Equestrian Llp
Contact Detail:
Naylor's Equestrian Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your supervisory experience.
✨Tip Number 3
Dress to impress! Make sure your appearance aligns with the company's standards. A smart outfit can boost your confidence and make a great first impression on the hiring team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion for Retail: Let us see your enthusiasm for the retail world! Mention any relevant experiences or trends you’re excited about. This will help us understand how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your supervisory experience and skills that match the job description. We want to see how you fit into our vision and values!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Naylor's Equestrian Llp
✨Know Your Customer Service Basics
Make sure you brush up on the key principles of excellent customer service. Be ready to discuss how you've handled complaints or inquiries in the past, and think about specific examples that showcase your ability to maintain high standards on the shop floor.
✨Showcase Your Supervisory Skills
Prepare to talk about your previous experience in a supervisory role. Highlight instances where you've successfully trained or mentored staff, and be ready to explain how you motivate your team to exceed sales targets and maintain visual merchandising standards.
✨Understand the Brand and Competitors
Familiarise yourself with the latest trends in retail and what sets this company apart from its competitors. Being able to discuss these insights during your interview will show your passion for retail and your commitment to the brand's values.
✨Prepare Questions for Them
Think of thoughtful questions to ask at the end of your interview. This could be about their approach to staff development or how they measure success in terms of KPIs. It shows you're genuinely interested in the role and eager to contribute to the team's success.
