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- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: Fishing Republic is part of JD Group, known for its commitment to career development.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and gym memberships.
- Why this job: Be part of a dynamic team, grow your skills, and make a real impact in retail.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Opportunities for apprenticeships and volunteering to support community initiatives.
The predicted salary is between 18000 - 24000 £ per year.
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPIs:
- Contribute to achieving or exceeding the store's monthly sales target.
- Drive all additional KPIs including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience:
- A positive attitude towards a fast-paced, customer-focused retail environment.
- An ability to enthusiastically view challenges as opportunities for development and learning.
- Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits:
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health, and well-being advice through TELUS Health.
- Health cash plans.
- Wide range of internal development courses to support personal and professional growth.
- Access to apprenticeships & accredited qualifications — Earn while you learn and gain nationally recognised qualifications (England Only).
- Discounted gym memberships at JD Gyms.
- Access to colleague networks to share experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to influence positive change.
- Incremental holiday allowance.
Store Colleague - Fishing Republic employer: Naylor's Equestrian Llp
Contact Detail:
Naylor's Equestrian Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague - Fishing Republic
✨Tip Number 1
Familiarise yourself with Fishing Republic's product range and services. This knowledge will not only help you engage customers effectively but also demonstrate your genuine interest in the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more confident when greeting customers and addressing their queries, which is crucial for this position.
✨Tip Number 3
Be prepared to discuss how you can contribute to achieving sales targets. Think of specific examples from past experiences where you've successfully upsold or cross-sold products, as this will show your potential value to the team.
✨Tip Number 4
Show your enthusiasm for the role by being flexible with your availability. Highlighting your willingness to work various shifts, including weekends and holidays, will make you a more attractive candidate for the Store Colleague position.
We think you need these skills to ace Store Colleague - Fishing Republic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you exceeded sales targets or provided exceptional customer service, as these are key aspects of the Store Colleague role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Fishing Republic and how your skills align with their values and objectives.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as communication, teamwork, and flexibility. Provide examples of how you've successfully used these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Naylor's Equestrian Llp
✨Show Your Enthusiasm
As a Sales Assistant, your energy and enthusiasm are key. Make sure to express your passion for customer service and retail during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Know the Product Range
Familiarise yourself with Fishing Republic's product offerings before the interview. Being able to discuss specific products and how they can benefit customers will demonstrate your commitment and knowledge, which is crucial for driving sales.
✨Highlight Teamwork Skills
Since the role involves working closely with other sales assistants, be prepared to discuss your experience in team settings. Share instances where you collaborated effectively to achieve targets or improve customer experiences.
✨Prepare for Customer Scenarios
Think about potential customer queries or complaints you might encounter in the store. Prepare responses that showcase your problem-solving skills and ability to maintain professionalism under pressure.
