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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a fast-paced retail environment.
- Company: Join JD Group, a dynamic company focused on career development and progression.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development courses.
- Other info: Access to apprenticeships, gym discounts, and opportunities to volunteer for positive change.
- Why this job: Be part of a team that values your growth and offers real opportunities to shine.
- Qualifications: Positive attitude, strong communication skills, and flexibility for various shifts.
This is JD. Born in 1981. Built for Now.
At JD, we don\’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you\’re on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry.
We\’re fast‑paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward, if you\’re ready to bring your energy, ideas, and personality to a team that values them.
This is your moment.
This is JD.
Are you in?
At the JD Group, we don\’t just follow trends — we set them. As a Store Colleague, you\’ll be a key part of delivering the JD group experience every day, helping customers feel welcomed, supported, and excited about what we offer.
You’ll help keep the shop floor running smoothly by greeting customers with energy, keeping displays looking sharp, and ensuring stock is always replenished. With a positive attitude, strong teamwork, and a passion for great service, you\’ll help maintain the high standards we are known for — from presentation to customer experience.
If you\’re ready to be part of a fast‑paced retail environment, bring enthusiasm to every shift, and grow your skills with the support of a great team, this role is your chance to make an impact and build a strong foundation for your future career.
Hourly Rate – £12.31
Role Overview
At JD Group, we don\’t just keep up with the game — we set the pace. As a Store Colleague, you\’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products.
You’ll bring energy to the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you\’ll help keep the store running smoothly and showcase the high standards we are known for.
If you’re ready to step into a fast‑paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.
Key Responsibilities
- Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
- Use in‑store devices to check stock, share product options, and support the full customer experience.
- Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on‑brand.
- Support day‑to‑day store tasks, including till work, restocking, and following all safety and store guidelines.
Skills & Experience Required
- A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
- Strong communication skills, with confidence engaging customers and working as part of a team.
- Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
- Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.
Desirable Attributes
- A genuine passion for JD’s brands, trends, and the latest products.
- Proactive attitude, with the confidence to approach customers and support sales opportunities.
- Strong attention to detail, ensuring the shop floor always looks sharp and ready.
- Self‑motivation, with a desire to improve and progress within JD Group.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully.
As a part of our successful and continually evolving company, you\’ll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day.
We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
About JD Group
Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni‑channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets.
Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence, and possibility.
Our vision is to become the world’s most trusted and dynamic omni‑channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you\’re passionate about contributing to an inclusive, people‑first, and customer‑centric organisation and are motivated by continuous growth and operational excellence, we\’d love to hear from you.
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Store Colleague employer: Naylor's Equestrian Llp
Contact Detail:
Naylor's Equestrian Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Get to know the store! Before your interview, pop in and familiarise yourself with the layout, products, and vibe. This shows you’re genuinely interested and helps you chat confidently about how you can contribute to the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to upsell or handle a tricky customer query. Role-playing these situations with a friend can help you feel more prepared and relaxed during the real deal.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at local events. They can give you insider tips on what the company values and what it’s really like to work there, plus it shows you’re keen!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to contribute to an exceptional shopping experience.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how you can drive sales and maintain high standards, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Naylor's Equestrian Llp
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Store Colleague. Familiarise yourself with customer service expectations, sales targets, and how to maintain visual merchandising standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this position, prepare examples from your past experiences where you've gone above and beyond for customers. Think about times when you resolved queries or upsold products effectively. This will demonstrate your ability to contribute positively to the shopping experience.
✨Demonstrate Team Spirit
Collaboration is crucial in retail, so be ready to discuss how you've worked well with others in previous roles. Share specific instances where teamwork led to achieving sales targets or improving store operations. This will highlight your ability to fit into their team-oriented environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company aligns with your career goals.