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For Companies At a Glance
- Tasks: Lead a dynamic team to smash sales targets and deliver top-notch customer service.
- Company: Join a leading retail brand with a vibrant culture and growth opportunities.
- Benefits: Enjoy discounts, bonuses, health plans, and personal development courses.
- Why this job: Make an impact in retail while developing your leadership skills and career.
- Qualifications: Retail management experience and a passion for coaching and team success.
- Other info: Be part of a supportive community with opportunities to volunteer and drive change.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service.
Responsibilities
- Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets.
- Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth.
- Creating a positive team culture through recruiting, training & continuously developing your staff.
- Building a motivated and high performing team, increasing chances of store success.
- Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially.
- Act as the point of contact for colleagues in the manager’s absence.
- Provide excellent customer service, addressing inquiries and resolving complaints professionally.
- Help manage day-to-day operations, including opening and closing procedures.
- Support cash management tasks, such as processing transactions and reconciling tills.
- Participate in hiring, onboarding, and training new employees.
- Provide feedback and coaching to colleagues to improve performance.
- Support the Store Manager in maintaining colleague schedules to ensure proper coverage.
Role objectives and KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPI’s including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promotor Score.
- Ensure stock accuracy during store Audits.
- Ensure all new colleagues complete mandatory training.
- Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks.
- Assist in keeping operational costs within the allocated budget.
Skills and Experience
- Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment.
- Passionate about retail & hold a good understanding of the latest trends and our competitors.
- Previous experience of coaching and developing individuals.
- Strong communication skills.
- Proven track record of achieving and exceeding sales targets and KPI’s.
- Experience in analysing KPI’s data to making commercial decisions.
- Keen eye for detail & commerciality.
- Previous experience within visual merchandising would be advantageous.
- Promote JD Group values to internal and external stakeholders.
Benefits
- Quarterly discretionary bonus schemes.
- Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to digital health and well-being services through our benefits platform (TELUS Health).
- Health cash plans.
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group.
- Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only).
- Company Sick Pay scheme.
- Discounted Gym memberships at JD Gyms.
- Life Assurance.
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to help influence positive change.
- Incremental Holiday Allowance.
Assistant Store Manager in Royal Tunbridge Wells employer: Naylor's Equestrian Llp
Contact Detail:
Naylor's Equestrian Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on those leadership and communication skills they’re after. The more comfortable you are talking about your experiences, the better you'll come across in the real deal.
✨Tip Number 3
Show off your numbers! Be ready to discuss how you've smashed sales targets or improved team performance in past roles. Use specific examples to back up your claims – it’ll make you stand out as a results-driven candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Assistant Store Manager in Royal Tunbridge Wells
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous supervisory roles and any achievements related to sales targets and KPIs. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for retail and your understanding of the latest trends. Tell us why you're the perfect fit for the Assistant Store Manager role and how you can contribute to our store's success.
Showcase Your Leadership Skills: Since this role involves guiding a team, make sure to highlight your leadership and communication abilities. Share examples of how you've motivated teams in the past and how you plan to create a positive culture at our store.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Naylor's Equestrian Llp
✨Know Your Numbers
Before the interview, brush up on your understanding of sales targets and KPIs. Be ready to discuss how you've previously met or exceeded these metrics in your past roles. This shows that you’re not just familiar with the concepts but can also apply them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Think about times when you motivated staff, resolved conflicts, or improved team performance. This will demonstrate your capability to create a positive team culture, which is crucial for the Assistant Store Manager role.
✨Be Customer-Centric
Since providing excellent customer service is key, come equipped with stories that highlight your ability to handle inquiries and resolve complaints. Discuss how you’ve turned negative experiences into positive ones, showcasing your commitment to customer satisfaction.
✨Analyse and Adapt
Familiarise yourself with basic sales data analysis. Be prepared to discuss how you would use data to make informed decisions and identify areas for improvement. This will show that you can think critically and adapt strategies to drive store success.
