At a Glance
- Tasks: Lead the Returns & Stock Control team to achieve targets and maintain high standards.
- Company: Join JD Sports, a leading fashion retailer with a dynamic work environment.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Great chance to develop leadership skills and advance your career.
- Why this job: Make an impact by ensuring smooth operations in a fast-paced retail setting.
- Qualifications: Experience in management and strong problem-solving skills are essential.
The predicted salary is between 30000 - 40000 € per year.
The purpose of the role is to oversee the day to day running of Returns & Stock Control Department and the Stock Removals process. To ensure that daily targets are achieved and to maintain accuracy while delivering a high standard of customer service.
Key Duties/Responsibilities:
- Distribute work fairly across the team to ensure targets and objectives are met with high standards of accuracy.
- Support in the identification and resolution of departmental operational issues.
- Oversee all aspects of Returns & Stock Control including:
- Retail Returns
- Problem Stocks
- Pricing of Clearance Stocks
- Multi-Channel Returns
- Stock Removals
- Supplier Returns
- Audits
- General queries
- eBay
- Report any potential quality or product issues to the relevant departments.
- Monitor levels of adjustments within the DC and analyse the information to identify and report on findings.
- Monitor the audit trail of cartons being despatched from the DC.
- Investigate discrepancies reported by stores and across multi sites.
- Audit stocks destined to and passed over to jobbers.
- Supervise the removal of ‘End of Line’ stocks to jobbers.
- Ensure that all returns are regularly collected.
- Carry out spot checks, monitor and oversee stocks destined for disposal including lost property.
- Assist with the ongoing development of all members of the department.
- Deputise for the Returns and Stock Control Supervisor in their absence.
- Complete any other reasonable ‘adhoc’ task in line with the needs of the Business and current level of responsibility.
- Develop and document new processes within the department.
- Ensure department KPI’s are met through operative training and development.
Skills, Knowledge & Experience:
- Previous experience of first line management is essential.
- Previous Returns or Stock Control experience would be preferred but not essential.
- Ability to problem solve.
- Good communication skills both written and verbal.
- Demonstrate a high level of literacy and numeracy to produce documentation and maintain accurate records.
- Ability to prioritise work.
- Self-motivated with the ability to work on your own initiative.
- A team player.
- Computer literate.
- Ability to communicate and operate with staff at all levels.
- Conflict resolution skills.
- Confident in decision making.
- Professionalism and leadership skills are essential.
System Knowledge (Preferred not essential):
- WMS
- Shogun
- Oracle
- Microsoft Office
- Assure
- Metapack
- Multichannel platforms
- Jira
Returns & Stock Control Team Leader in Rochdale employer: Naylor's Equestrian Llp
JD Sports Fashion plc is an exceptional employer, offering a dynamic work environment in Rochdale that fosters teamwork and personal growth. With a strong focus on employee development, competitive benefits, and a culture that values accuracy and high standards of customer service, this role as Returns & Stock Control Team Leader provides a meaningful opportunity to lead a dedicated team while contributing to the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Returns & Stock Control Team Leader in Rochdale
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at JD Sports or similar companies. A friendly chat can sometimes lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching common questions for Returns & Stock Control roles. We recommend practising your answers with a mate or in front of the mirror. Confidence is key, and knowing your stuff will help you shine!
✨Tip Number 3
Show off your problem-solving skills during interviews. Think of examples from your past experiences where you tackled challenges head-on. This will demonstrate your ability to handle the operational issues mentioned in the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at JD Sports.
We think you need these skills to ace Returns & Stock Control Team Leader in Rochdale
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous management roles or stock control experience you have, as this will show us you're a great fit for the Returns & Stock Control Team Leader position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've successfully managed teams or resolved operational issues in the past. This is your chance to stand out!
Show Off Your Communication Skills:Since good communication is key for this role, make sure your application is clear and well-structured. Use proper grammar and spelling, and keep your sentences concise. We want to see that you can communicate effectively both in writing and verbally.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Naylor's Equestrian Llp
✨Know Your Stuff
Make sure you understand the ins and outs of Returns & Stock Control. Familiarise yourself with common processes, like retail returns and stock removals. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Leadership Skills
As a potential team leader, it's crucial to demonstrate your management experience. Prepare examples of how you've successfully led a team, resolved conflicts, or improved processes in previous roles. This will highlight your ability to motivate and develop others.
✨Be Ready to Problem Solve
Expect questions that test your problem-solving skills. Think of scenarios where you've identified issues and implemented solutions, especially in stock control or returns. This will illustrate your analytical thinking and ability to handle operational challenges.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would communicate with different levels of staff and handle general queries effectively, as this will be vital for maintaining high standards of customer service.
