JD plc is seeking a Customer Care Agent at Kingsway to positively represent the brand and resolve customer queries across phone, email, social media and live chat. You will handle inbound contacts, process telesales orders by phone and provide product-related assistance.
You will record interactions accurately, suggest improvements to your line manager, and work in a fast-growing, 24/7 operation with a strong focus on confidentiality and excellent communication.
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Multi-Channel Customer Care Specialist in Rochdale employer: Naylor's Equestrian Llp
At JD plc, we pride ourselves on fostering a dynamic and supportive work environment for our Customer Care Advisors in Kingsway. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, alongside attractive benefits such as staff discounts from day one and a discounted gym membership. Our culture encourages creativity and adaptability, ensuring that every team member feels valued and empowered to make a meaningful impact in their role.
