At a Glance
- Tasks: Lead the team, deliver excellent customer service, and maintain store standards.
- Company: GO Outdoors, passionate about making the outdoors accessible for everyone.
- Benefits: Competitive pay, staff discounts, gym memberships, and personal development opportunities.
- Other info: Join a diverse team committed to making a positive impact every day.
- Why this job: Empower adventurers and inspire others to enjoy the great outdoors.
- Qualifications: Previous supervisory experience and strong communication skills required.
The predicted salary is between 27000 - 28000 £ per year.
This is GO Outdoors. Made for Exploring. Built for Everyone. At GO Outdoors, our purpose is simple: to inspire and equip everyone for life outdoors. From hikers to cyclists, cold‑water dippers to weekend campers, we believe the outdoors should be for all - and we’re here to make it accessible with trusted kit and unbeatable value. We’re passionate, practical, and people‑focused. Our values - welcoming, responsible, authentic, and innovative - guide everything we do as we help the nation discover the joy of being out there. If you’re driven to empower every kind of adventurer and make the outdoors accessible to all, you’ll feel right at home with us. This is your moment. This is GO Outdoors. Are you in?
Hourly Rate - £13.06
Role Overview
As a Supervisor at GO Outdoors, you play a key role in supporting the smooth running of the shop floor and delivering the high standards our customers expect. You lead by example, guide colleagues during each shift, and help maintain strong levels of customer service, presentation, and store performance. You’ll also support daily operational tasks as directed by Store Management.
Key Responsibilities
- Deliver excellent customer service by supporting customers, resolving queries, and ensuring team presentation meets GO Outdoors standards.
- Support sales performance by monitoring service levels, utilising in-store systems to offer the full product range, and assisting with effective product placement.
- Maintain strong visual and operational standards by keeping the shop floor clean, organised, and aligned with GO Outdoors’ expectations.
- Assist with daily operational duties including opening and closing procedures, cashing up, and supporting accurate till operations.
Skills & Experience Required
- Previous supervisory or team leader experience in a fast‑paced retail or customer‑facing environment.
- Strong communication skills with the confidence to guide and support colleagues on the shop floor.
- Excellent attention to detail with the ability to uphold high standards in service, presentation, and store operations.
- Passion for retail and the outdoors, with good product awareness and the ability to represent GO Outdoors values.
Desirable Attributes
- Energetic, hands‑on leader who thrives in a busy, fast‑moving store environment.
- Confident problem solver with strong customer resolution skills.
- Interest in visual merchandising and product presentation.
- Team‑focused mindset with a positive, supportive approach.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues — regardless of background, identity, or lived experience — can thrive and contribute meaningfully. As part of our successful and continually evolving company, you’ll be encouraged to embrace our core priorities: putting people first, staying connected to our customers, and delivering operational excellence. We are always exploring new opportunities for growth and welcome individuals who are passionate about making a positive impact every day. We know our employees work tirelessly to make GO Outdoors the success it is today and, in return, we offer some great benefits:
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
Supervisor - Part Time in Preston employer: Naylor's Equestrian Llp
At GO Outdoors, we pride ourselves on being an inclusive and empowering employer, dedicated to inspiring everyone to enjoy the great outdoors. Our vibrant work culture fosters teamwork and personal growth, offering excellent benefits such as a generous holiday allowance, staff discounts, and opportunities for professional development. Join us in making the outdoors accessible for all while enjoying a supportive environment that values your contributions and encourages you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Part Time in Preston
✨Get to Know Your Local Scene
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We think you need these skills to ace Supervisor - Part Time in Preston
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Naylor's Equestrian Llp that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Naylor's Equestrian Llp will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Naylor's Equestrian Llp and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Naylor's Equestrian Llp
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Naylor's Equestrian Llp, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Naylor's Equestrian Llp!
