Gym Operations Lead - Member Service & Sales Growth in Newcastle upon Tyne

Gym Operations Lead - Member Service & Sales Growth in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Naylor's Equestrian Llp

At a Glance

  • Tasks: Lead gym operations, ensure cleanliness, and inspire your team to achieve sales targets.
  • Company: Join Naylor's Equestrian LLP, a vibrant gym in Newcastle upon Tyne.
  • Benefits: Competitive pay, flexible hours, and a chance to grow your career in the leisure industry.
  • Other info: Enjoy a dynamic work environment with early mornings, late weekdays, and weekend shifts.
  • Why this job: Make a real impact on member experience while driving sales and leading a passionate team.
  • Qualifications: Management experience in leisure and a Level 2 Gym Instructor qualification required.

The predicted salary is between 30000 - 40000 £ per year.

Naylor's Equestrian Llp in Newcastle upon Tyne seeks a Manager to oversee gym operations. This role involves ensuring exceptional cleanliness, adhering to safety policies, and achieving sales targets while leading and inspiring the team.

The ideal candidate will possess management experience in the leisure industry and a Level 2 Gym Instructor qualification. Strong customer service skills and the ability to drive sales are essential.

Working hours include early mornings, late weekdays, and weekends.

Gym Operations Lead - Member Service & Sales Growth in Newcastle upon Tyne employer: Naylor's Equestrian Llp

Naylor's Equestrian LLP is an exceptional employer that prioritises employee growth and development within a vibrant work culture in Newcastle upon Tyne. With a focus on teamwork and customer satisfaction, we offer competitive benefits and flexible working hours, making it an ideal environment for those passionate about the leisure industry and looking to make a meaningful impact.

Naylor's Equestrian Llp

Contact Details:

Naylor's Equestrian Llp Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Gym Operations Lead - Member Service & Sales Growth in Newcastle upon Tyne

Tip Number 1

Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Gym Operations Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by practising common questions related to gym operations and sales growth. We recommend role-playing with a friend or even in front of the mirror to boost your confidence and nail that first impression!

Tip Number 3

Showcase your customer service skills during interviews. Share specific examples of how you've gone above and beyond for members in previous roles. This will demonstrate your commitment to exceptional service, which is key for the Gym Operations Lead position.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Gym Operations Lead - Member Service & Sales Growth in Newcastle upon Tyne

Management Experience
Level 2 Gym Instructor Qualification
Customer Service Skills
Sales Target Achievement
Team Leadership
Operational Oversight
Safety Policy Adherence

Some tips for your application 🫡

Show Your Passion for Fitness:When writing your application, let us see your enthusiasm for the fitness industry. Share any personal experiences or achievements that highlight your commitment to health and wellness. This will help us understand why you're a great fit for the Gym Operations Lead role.

Highlight Relevant Experience:Make sure to detail your management experience in the leisure industry. We want to know how you've successfully led teams before and what strategies you've used to achieve sales targets. Be specific about your past roles and responsibilities!

Customer Service is Key:Since this role involves member service, emphasise your strong customer service skills. Share examples of how you've gone above and beyond for customers in previous positions. This will show us that you can inspire your team to do the same.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Naylor's Equestrian Llp

Know Your Gym Operations

Familiarise yourself with the specific operations of Naylor's Equestrian. Understand their cleanliness standards, safety policies, and sales targets. This will show that you're not just interested in the role but also invested in their success.

Showcase Your Management Experience

Prepare examples from your past management roles in the leisure industry. Highlight how you led teams, improved customer service, and achieved sales growth. Be ready to discuss specific challenges you faced and how you overcame them.

Demonstrate Customer Service Skills

Think of scenarios where you provided exceptional customer service. Be prepared to share these stories during the interview, as strong customer service skills are essential for this role. Show how you can inspire your team to deliver the same level of service.

Be Ready for Flexible Hours

Since the role involves early mornings, late weekdays, and weekends, be prepared to discuss your availability. Show that you’re flexible and willing to adapt to the needs of the gym, which will reflect your commitment to the position.