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For Companies At a Glance
- Tasks: Lead a team to smash sales targets and deliver top-notch customer service.
- Company: Join a dynamic retail brand with a focus on growth and teamwork.
- Benefits: Enjoy a 30% discount, bonuses, and access to health and wellness services.
- Why this job: Shape your career in retail while making a real impact on store success.
- Qualifications: Previous management experience and a passion for retail are essential.
- Other info: Opportunities for personal development and volunteering to drive positive change.
The predicted salary is between 36000 - 60000 £ per year.
Role overview
We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service.
Responsibilities
- Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth.
- Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success.
- Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially.
- Act as the point of contact for colleagues in the manager’s absence.
- Provide excellent customer service, addressing inquiries and resolving complaints professionally.
- Help manage day-to-day operations, including opening and closing procedures.
- Support cash management tasks, such as processing transactions and reconciling tills.
- Participate in hiring, onboarding, and training new employees.
- Provide feedback and coaching to colleagues to improve performance.
- Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity.
Role objectives and KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPI including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure stock accuracy during store Audits.
Skills and Experience
- Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment
- Passionate about retail & hold a good understanding of the latest trends and our competitors
- Previous experience of coaching and developing individuals
- Strong communication skills
- Proven track record of achieving and exceeding sales targets and KPI’s
- Experience in analysing KPI’s data to making commercial decisions
- Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous
- Promote JD Group values to internal and external stakeholders
Benefits
- Quarterly discretionary bonus schemes
- Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to digital health and well-being services through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Company Sick Pay scheme
- Discounted Gym memberships at JD Gyms
- Life Assurance
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
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Management Opportunities employer: Naylor's Equestrian Llp
Contact Detail:
Naylor's Equestrian Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Opportunities
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for management opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team leadership and sales targets. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for retail during interviews! Share your insights on the latest trends and how you’ve successfully driven sales in previous roles. This will demonstrate your commitment and understanding of the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Management Opportunities
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous supervisory roles and any achievements related to sales targets and KPIs. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how your leadership style aligns with our values. Share specific examples of how you've developed teams or improved sales in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use a friendly tone and don’t hesitate to showcase your personality. We love candidates who can connect with both customers and colleagues!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Naylor's Equestrian Llp
✨Know Your Numbers
Make sure you’re familiar with key sales metrics and KPIs relevant to the role. Be ready to discuss how you've previously achieved or exceeded targets, and bring examples of how you’ve used data to make informed decisions.
✨Showcase Your Leadership Style
Prepare to talk about your approach to team management. Think of specific instances where you’ve successfully coached or developed team members, and how you foster a positive team culture. This will demonstrate your fit for the Assistant Manager role.
✨Customer Service is Key
Be prepared to share examples of how you’ve handled customer inquiries or complaints in the past. Highlight your commitment to providing excellent service, as this is crucial for the role and will resonate well with the interviewers.
✨Dress the Part
Since this is a retail position, make sure to dress smartly and in line with the company’s style. This shows that you understand the brand and are serious about the opportunity. First impressions matter!