Store Colleague - Part-Time in Ipswich

As a Store Colleague at JD Group, you will be a key part of delivering the JD group experience every day, helping customers feel welcomed, supported, and excited about our products.

You’ll greet customers with energy, keep displays looking sharp, and ensure stock is always replenished.

With a positive attitude, strong teamwork, and a passion for great service, you will maintain the high standards we are known for – from presentation to customer experience.

If you’re ready to be part of a fast‑paced retail environment, bring enthusiasm to every shift, and grow your skills with the support of a great team, this role is your chance to make an impact and build a strong foundation for your future career.

Role Overview

At JD Group, we don’t just keep up with the game – we set the pace.

As a Store Colleague, you’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products.

Key Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in‑store devices to check stock, share product options, and support the full customer experience.
• Maintain a clean, tidy, and fully replenished shop floor – ensuring displays stay fresh and on‑brand.
• Support day‑to‑day store tasks, including till work, restocking, and following all safety and store guidelines.

Skills & Experience Required

• A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Desirable Attributes

• A genuine passion for JD’s brands, trends, and the latest products.
• A proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self‑motivation, with a desire to improve and progress within JD Group.

What We Offer

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered.

We celebrate the diversity of our teams and strive to ensure that all colleagues, regardless of background, identity, or lived experience, can thrive and contribute meaningfully.

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications
• About JD Group

Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni‑channel retailer in Sports Fashion, Outdoors, and Gyms.

Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets.

Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence, and possibility.

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