At a Glance
- Tasks: Deliver outstanding customer experiences and keep the store looking sharp.
- Company: Join a dynamic retail team at JD Group, where every colleague is valued.
- Benefits: Enjoy staff discounts, holiday allowance, gym memberships, and personal development opportunities.
- Other info: Flexible shifts available, with opportunities for growth and progression.
- Why this job: Be part of a vibrant team and help customers find products they love.
- Qualifications: Positive attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 27600 - 27600 £ per year.
Hourly Rate - £13.31
Role Overview
As a Store Colleague, you’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products. You’ll bring energy to the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you’ll help keep the store running smoothly and showcase the high standards we are known for.
Key Responsibilities
- Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
- Use in‑store devices to check stock, share product options, and support the full customer experience.
- Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on‑brand.
- Support day‑to‑day store tasks, including till work, restocking, and following all safety and store guidelines.
Skills & Experience Required
- A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
- Strong communication skills, with confidence engaging customers and working as part of a team.
- Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
- Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.
Desirable Attributes
- A genuine passion for JD’s brands, trends, and the latest products.
- Proactive attitude, with the confidence to approach customers and support sales opportunities.
- Strong attention to detail, ensuring the shop floor always looks sharp and ready.
- Self‑motivation, with a desire to improve and progress within JD Group.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully.
Benefits include:
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
Store Colleague - Full Time in Ilford employer: Naylor's Equestrian Llp
At JD Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every Store Colleague is empowered to thrive. With competitive benefits such as a generous holiday allowance, staff discounts, and opportunities for personal development, we foster an environment that values diversity and encourages growth. Join us in a dynamic retail setting where your passion for customer service and teamwork can shine, making every day rewarding and impactful.
