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- Tasks: Lead the gym's daily operations and ensure top-notch member service.
- Company: Join JD Gyms, a vibrant fitness community focused on growth and excellence.
- Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for personal development.
- Why this job: Be part of a passionate team that values customer service and creates a fun workplace.
- Qualifications: Experience in management within leisure, Level 2 Gym Instructor qualification, and sales skills required.
- Other info: Ideal for those who thrive in a fast-paced, energetic setting.
The predicted salary is between 24000 - 36000 £ per year.
Role overview:
This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager.
We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.
Responsibilities:
- Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
- Expectation to work early in the morning, late weekdays, and weekends.
- Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
- Responsible for adhering to and maintaining the JD Gyms Brand Standard.
- Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
- To work towards and aim to achieve all sales and membership targets that are set.
- To drive and maximise secondary spend revenue.
- To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
- Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
- To ensure uniform standards are being adhered to by all team members and yourself.
- To always deliver outstanding member service.
- To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
- To undertake any other reasonable duties/projects/meetings, that may be required.
- To always be an ambassador of JD Gyms.
Skills and Experience:
- Must have experience, ideally in a management position within a leisure related industry.
- Must be passionate about customer service and be an inspirational leader in the way they manage.
- Must be qualified to at least Level 2 Gym Instructor
- Must have experience in driving sales and helping to co‑ordinate local marketing activity as well as managing a successful team.
- Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
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Gyms Duty Manager employer: Naylor's Equestrian Llp
Contact Detail:
Naylor's Equestrian Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gyms Duty Manager
✨Tip Number 1
Network with current and former employees of JD Gyms to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your understanding of their values during the interview.
✨Tip Number 2
Familiarise yourself with the latest trends in gym management and customer service. Being knowledgeable about industry standards will show that you're proactive and passionate about the role, which is crucial for a Duty Manager.
✨Tip Number 3
Prepare specific examples from your past experience that highlight your leadership skills and ability to drive sales. Be ready to discuss how you've successfully managed teams and improved customer satisfaction in previous roles.
✨Tip Number 4
Demonstrate your commitment to health and safety by being well-versed in relevant policies and procedures. Showing that you prioritise safety will resonate well with the hiring team and align with their operational standards.
We think you need these skills to ace Gyms Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management within the leisure industry. Emphasise your leadership skills, customer service passion, and any specific achievements related to driving sales or managing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Gyms Duty Manager. Mention how your experience aligns with the responsibilities outlined in the job description, particularly your ability to maintain standards and nurture a membership base.
Highlight Relevant Qualifications: Clearly state your qualifications, especially your Level 2 Gym Instructor certification. If you have additional certifications or training relevant to gym management or customer service, be sure to include those as well.
Showcase Your Leadership Style: In your application, describe your leadership style and how it has positively impacted previous teams. Provide examples of how you've created enjoyable work environments and driven team performance in past roles.
How to prepare for a job interview at Naylor's Equestrian Llp
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding member service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight any instances where you inspired your team or improved their performance, as this role requires an inspirational leader.
✨Know the Brand Standards
Familiarise yourself with JD Gyms' brand standards and values. Be ready to explain how you would uphold these standards in your daily operations and how you can contribute to maintaining the gym's reputation.
✨Discuss Sales and Marketing Experience
Since driving sales is a key responsibility, be prepared to talk about your experience in achieving sales targets and coordinating marketing activities. Provide examples of successful strategies you've implemented in previous roles.
