Gym Operations & Member Experience Lead
Gym Operations & Member Experience Lead

Gym Operations & Member Experience Lead

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead gym operations and ensure exceptional member experiences in a vibrant environment.
  • Company: Dynamic leisure management company in Tees Valley with a focus on customer service.
  • Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
  • Why this job: Join a passionate team and make a real difference in members' fitness journeys.
  • Qualifications: Experience in leisure management and a Level 2 Gym Instructor qualification required.
  • Other info: Fast-paced role with a chance to inspire and motivate others.

The predicted salary is between 30000 - 42000 £ per year.

A leisure management company in Tees Valley seeks a Gym Manager to oversee operations and ensure top-notch service standards. Ideal candidates will have experience in leisure management, a passion for customer service, and a Level 2 Gym Instructor qualification.

Responsibilities include:

  • Managing gym operations
  • Achieving sales targets
  • Leading a motivated team in a fast-paced environment

The role demands flexibility with working hours and an ability to maintain the gym's high standards.

Gym Operations & Member Experience Lead employer: Naylor's Equestrian Llp

Join a dynamic leisure management company in Tees Valley, where we prioritise employee growth and foster a vibrant work culture. Our commitment to excellence is reflected in our supportive environment, offering ongoing training and development opportunities, competitive benefits, and a focus on teamwork to ensure every member of our staff feels valued and empowered.
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Contact Detail:

Naylor's Equestrian Llp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Gym Operations & Member Experience Lead

✨Tip Number 1

Network like a pro! Reach out to your connections in the leisure management industry. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for members in previous roles. This will help you stand out as a candidate who truly cares.

✨Tip Number 3

Be ready to demonstrate your leadership skills! Prepare to discuss how you've motivated teams in fast-paced environments. Highlight any sales targets you've achieved and how you inspired your team to reach them.

✨Tip Number 4

Apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it shows you're serious about joining our team and helps us get to know you better.

We think you need these skills to ace Gym Operations & Member Experience Lead

Leisure Management
Customer Service
Level 2 Gym Instructor Qualification
Sales Target Achievement
Team Leadership
Operational Management
Flexibility
High Standards Maintenance

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering top-notch service. Share specific examples of how you've gone above and beyond for customers in previous roles.

Highlight Relevant Experience: Make sure to detail your experience in leisure management and any relevant qualifications, like your Level 2 Gym Instructor certification. We want to know how your background makes you the perfect fit for this role!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Gym Operations & Member Experience Lead position. It shows us you’re genuinely interested.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.

How to prepare for a job interview at Naylor's Equestrian Llp

✨Know Your Stuff

Make sure you’re well-versed in leisure management and the specific responsibilities of a Gym Manager. Brush up on your knowledge about gym operations, customer service standards, and sales targets. This will show that you’re not just interested in the role but also understand what it takes to excel in it.

✨Show Your Passion for Customer Service

Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your passion for delivering top-notch service will resonate well with the interviewers, as they’re looking for someone who can lead a motivated team and maintain high standards.

✨Flexibility is Key

Since the role demands flexibility with working hours, be ready to discuss your availability and willingness to adapt. Share any previous experiences where you successfully managed varying schedules or worked in fast-paced environments to demonstrate your ability to thrive under pressure.

✨Team Leadership Skills

Think about your leadership style and how you motivate a team. Prepare to discuss specific strategies you’ve used to inspire others and achieve goals. This will help convey that you’re not just a manager but a leader who can drive performance and foster a positive gym culture.

Gym Operations & Member Experience Lead
Naylor's Equestrian Llp
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