Gym Duty Manager - Lead Operations & Member Experience

Gym Duty Manager - Lead Operations & Member Experience

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Naylor's Equestrian Llp

At a Glance

  • Tasks: Lead gym operations, ensure safety standards, and enhance member experience.
  • Company: Naylor's Equestrian LLP, a vibrant leisure industry leader.
  • Benefits: Competitive salary, career development, and a fun work environment.
  • Other info: Opportunity to drive business growth and coordinate exciting marketing activities.
  • Why this job: Join a passionate team and make a difference in members' fitness journeys.
  • Qualifications: Management experience in leisure and Level 2 Gym Instructor qualification required.

The predicted salary is between 30000 - 40000 £ per year.

Naylor's Equestrian Llp in the United Kingdom is seeking a Gym Manager to oversee the operational running of the gym and ensure compliance with health and safety standards. The ideal candidate will have management experience in the leisure industry and a passion for customer service.

This role involves developing the business alongside the General Manager and driving sales while maintaining high cleanliness standards.

Candidates should hold a Level 2 Gym Instructor qualification and have experience coordinating local marketing activities.

Gym Duty Manager - Lead Operations & Member Experience employer: Naylor's Equestrian Llp

Naylor's Equestrian LLP is an exceptional employer that prioritises employee growth and development within a vibrant work culture. Located in the heart of the UK, we offer competitive benefits, a supportive team environment, and opportunities to lead innovative initiatives that enhance member experience and drive business success.

Naylor's Equestrian Llp

Contact Details:

Naylor's Equestrian Llp Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Gym Duty Manager - Lead Operations & Member Experience

Tip Number 1

Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Gym Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your passion for customer service! When you get the chance to chat with potential employers, share specific examples of how you've gone above and beyond for customers in previous roles. This will help you stand out as someone who truly cares about member experience.

Tip Number 3

Prepare for interviews by researching the gym's current operations and any recent marketing activities they've undertaken. This way, you can suggest fresh ideas during your interview that align with their goals, showing you're proactive and ready to contribute from day one.

Tip Number 4

Don't forget to apply through our website! We make it super easy for you to find and apply for the Gym Duty Manager position at Naylor's Equestrian. Plus, we’re here to support you every step of the way in landing that dream job!

We think you need these skills to ace Gym Duty Manager - Lead Operations & Member Experience

Management Experience
Customer Service
Health and Safety Compliance
Sales Development
Cleanliness Standards Maintenance
Level 2 Gym Instructor Qualification
Local Marketing Coordination

Some tips for your application 🫡

Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create a great experience for gym members in your previous roles.

Highlight Relevant Experience:Make sure to emphasise your management experience in the leisure industry. We want to know how your background aligns with the responsibilities of overseeing gym operations and ensuring compliance with health and safety standards.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Gym Duty Manager position. We can’t wait to hear from you!

How to prepare for a job interview at Naylor's Equestrian Llp

Know Your Stuff

Make sure you’re familiar with the gym's operations and health and safety standards. Brush up on your knowledge of compliance regulations and be ready to discuss how you’ve implemented these in previous roles.

Show Your Passion for Customer Service

Prepare examples that showcase your commitment to customer service. Think about times when you went above and beyond for members or resolved issues effectively. This will demonstrate your fit for the role.

Highlight Your Management Experience

Be ready to talk about your management experience in the leisure industry. Share specific instances where you led a team, improved operations, or drove sales. This will help them see you as a strong candidate.

Marketing Know-How

Since the role involves coordinating local marketing activities, come prepared with ideas on how you could promote the gym. Discuss any past marketing successes and how they could translate to this position.