At a Glance
- Tasks: Coordinate and deliver IT initiatives, ensuring effective collaboration across teams.
- Company: Join a dynamic tech team in a fast-paced retail environment.
- Benefits: Enjoy competitive pay, flexible working options, and growth opportunities.
- Other info: Be part of a supportive team with excellent career advancement potential.
- Why this job: Make an impact by leading innovative tech projects that enhance retail operations.
- Qualifications: Experience in IT operations and strong organisational skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
The IT Delivery Manager is responsible for coordinating and delivering medium-scale IT initiatives that fall between standard service operations and formally governed PMO projects. The role acts as a technical delivery lead, translating demand requests from the IT demand forum into structured delivery plans, coordinating cross-functional IT teams, and ensuring initiatives are delivered effectively with appropriate governance, reporting and budget oversight. Typical initiatives may include retail technology rollouts, infrastructure upgrades, device deployments and store technology refresh programmes across the UK and Europe. This role operates as a junior technical project manager, focused on operational delivery within the IT function.
Key Responsibilities
- Demand & Delivery Management: Assess and scope requests submitted through the (newly implemented) IT demand forum. Perform initial business analysis and translate demand into delivery plans. Coordinate activities across multiple IT teams to deliver initiatives.
- Technical Delivery Coordination: Manage operational IT initiatives from planning through implementation. Track milestones, dependencies and delivery progress. Ensure alignment with IT change management and operational processes.
- Governance & Reporting: Maintain clear documentation, delivery tracking and reporting. Manage risks, issues and dependencies. Provide delivery updates to IT leadership and key stakeholders.
- Stakeholder Management: Act as the primary point of contact for delivery of operational IT initiatives. Communicate timelines, risks and progress clearly to technical and business stakeholders. Influence and coordinate teams without direct authority.
- Budget & Resource Oversight: Support budget tracking and resource coordination for delivery initiatives. Work with internal teams and suppliers where required.
Key Skills & Experience
- Essential: Experience working in IT operations, infrastructure, service delivery or technical project coordination. Strong organisational skills with excellent attention to detail. Ability to coordinate delivery across multiple technical teams. Strong communication and stakeholder management skills. Experience working with IT governance and change management processes. Ability to structure and manage delivery activities independently.
- Desirable: Experience within retail technology environments. Knowledge of store systems, POS infrastructure or device deployments. Familiarity with ITIL or operational service frameworks. Exposure to project delivery methodologies (accreditation is not always required).
Personal Attributes
- Highly organised, punctual and detail-oriented.
- Confident communicator able to drive engagement across teams.
- Delivery-focused with strong ownership and accountability.
- Comfortable working in fast-paced operational environments.
The IT Delivery Manager is part of the IT Tech Ops delivery function, working alongside two other delivery managers responsible for coordinating operational IT initiatives across the group.
Technology Operations Delivery Manager in Bury employer: Naylor's Equestrian Llp
As a Technology Operations Delivery Manager at our Bury location, you will join a dynamic team that values innovation and collaboration. We offer a supportive work culture that prioritises employee growth through continuous learning opportunities and exposure to diverse IT initiatives across the UK and Europe. With a focus on operational excellence and a commitment to delivering impactful technology solutions, we provide a rewarding environment for those looking to make a meaningful contribution in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Operations Delivery Manager in Bury
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Naylor's Equestrian Llp values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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✨Direct Apply to Naylor's Equestrian Llp
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We think you need these skills to ace Technology Operations Delivery Manager in Bury
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Naylor's Equestrian Llp.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Naylor's Equestrian Llp. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Naylor's Equestrian Llp
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.