At a Glance
- Tasks: Lead the shop floor, inspire your team, and deliver exceptional customer service.
- Company: Join JD Sports, a trendsetting leader in sports fashion and outdoor gear.
- Benefits: Enjoy staff discounts, holiday allowance, gym memberships, and personal development opportunities.
- Other info: Be part of a diverse team committed to innovation and operational excellence.
- Why this job: Make an impact in a fast-paced environment while growing your retail career.
- Qualifications: Previous supervisory experience in retail and strong leadership skills required.
The predicted salary is between 20790 - 25410 £ per year.
This is JD. At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry. We’re fast-paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward.
At JD Sports, as a Floor Manager, you’ll play a key role in delivering the JD experience, supporting the smooth running of the shop floor and ensuring every customer walks away feeling valued. In this role, you’ll support daily operations, lead by example on the sales floor, and help develop a confident, motivated team. You’ll bring energy, organisation, and a passion for great service, making sure the store looks sharp, runs efficiently, and reflects the standards JD is known for.
Role Overview: As a Floor Manager at JD Sports, you play a key role in driving strong shop-floor performance and delivering the JD service our customers expect. You lead by example — supporting your team, keeping standards high, and ensuring the floor runs smoothly every shift. Working closely with the management team, you help drive sales, boost customer engagement, and maintain a clean, organised, and high-performing store environment. This role requires confident, hands-on leadership, strong commercial awareness, and the ability to motivate your team to deliver their best.
Key Responsibilities:
- Deliver outstanding JD service standards, ensuring every customer receives fast, friendly, and professional support.
- Drive commercial performance through effective shop-floor execution, including merchandising, replenishment, and motivating the team.
- Lead and develop colleagues to maintain high performance, strong engagement, and consistent adherence to JD policies and processes.
- Support day-to-day store operations, including opening and closing procedures, cash handling, and maintaining a clean, organised shop-floor environment.
Skills & Experience Required:
- Previous supervisory experience in a fast-paced retail or customer-facing environment.
- Strong communication and leadership skills with proven experience supporting and developing team members.
- Excellent attention to detail with the ability to uphold high operational and visual standards.
- Solid commercial awareness with an understanding of how daily actions contribute to store KPIs and performance.
Desirable Attributes:
- Passionate about the JD brand, retail trends, and delivering a standout customer experience.
- Energetic, hands-on leader who thrives in a busy and dynamic environment.
- Confident problem solver with strong customer-resolution skills.
- Interest or experience in visual merchandising, product presentation, or brand standards.
What We Offer:
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully. As a part of our successful and continually evolving company, you’ll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence.
We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
About JD Group: Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni-channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence, and possibility.
Our vision is to become the world’s most trusted and dynamic omni-channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people-first, and customer-centric organisation and are motivated by continuous growth and operational excellence, we’d love to hear from you.
Floor Manager in Brighton employer: Naylor's Equestrian Llp
Naylor's Equestrian Llp is an excellent employer, offering a vibrant work culture in Coatbridge, Scotland, where teamwork and customer focus are at the heart of our operations. Employees enjoy a range of benefits, including a generous Staff Discount and opportunities for personal development, making it a rewarding place to grow your career while being part of a passionate team dedicated to enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Brighton
✨Join Local Manufacturing Groups
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Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
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✨Apply Directly Through Company Websites
When you find a role at a company you love, like Naylor's Equestrian Llp, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Floor Manager in Brighton
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Naylor's Equestrian Llp specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Naylor's Equestrian Llp
✨Know Your Manufacturing Processes
Before you walk into the interview with Naylor's Equestrian Llp, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Naylor's Equestrian Llp value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
