At a Glance
- Tasks: Support patients and manage appointments in a busy dental practice.
- Company: Welcoming dental practice focused on training and professional development.
- Benefits: Gain valuable experience while studying for a Level 2 Customer Service qualification.
- Other info: Full-time role possible after apprenticeship with great career progression.
- Why this job: Make a difference in healthcare and kickstart your dental career.
- Qualifications: GCSEs in Maths and English preferred; strong communication and organisational skills needed.
The predicted salary is between 15500 - 19500 £ per year.
Introduction
Do you want to work in healthcare and make a difference?
Train as an Apprentice Dental Receptionist and begin your pathway to a professional dental career while supporting patients at the heart of the practice.
About the Employer
This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.
What You'll Do
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training.
You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include
- Greeting patients and welcoming them into the practice
- Managing appointment bookings and diary systems
- Handling patient enquiries both in person and over the phone
- Processing payments and maintaining accurate patient records
- Supporting the dental team with administrative tasks
- Ensuring a positive patient experience from arrival to departure
- Maintaining confidentiality and professionalism at all times
- Training Outcome
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice
Skills Required
- Administrative Skills
- Attention to Detail
- Customer Care Skills
- Initative
- IT Skills
- Non judgemental
- Organisational Skills
- Problem Solving Skills
- Teamworking
- Communication Skills
- Professionalism
- Telephone Skills
- Time Management
Qualifications
- Desired - GCSE - Maths and English - 4
- Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
- Working Arrangements
Working Week: Monday- Friday, 9.00am- 5.00pm. Alternative Saturdays if trainee would like to work.
- Expected Duration: 1 Year
- Training Provider: TEMP DENT DENTAL AGENCY LIMITED
- #J-18808-Ljbffr
Apprentice Dental Receptionist - Colchester employer: Nayland Dental and Cosmetic Clinic
Join a supportive and welcoming dental practice in Colchester, where you can kickstart your career as an Apprentice Dental Receptionist. With a strong focus on professional development and ongoing training, this role offers you the chance to gain valuable skills in customer service and dental administration while making a meaningful impact on patients' lives. Enjoy a collaborative work culture that prioritises your growth and provides opportunities for full-time employment upon completion of your apprenticeship.
Contact Details:
Nayland Dental and Cosmetic Clinic Recruitment Team
