At a Glance
- Tasks: Create floral arrangements, assist customers, and manage various personalized services.
- Company: Join a vibrant team at NMC Portsmouth with a focus on customer satisfaction.
- Benefits: Flexible part-time hours, hands-on experience, and a supportive work environment.
- Other info: Perfect for students looking to gain valuable skills in a fun atmosphere.
- Why this job: Get creative with flowers while providing excellent service to the community.
- Qualifications: 6 months of retail or clerical experience; high school diploma or GED accepted.
The predicted salary is between 20000 - 25000 £ per year.
Responsible for performing various duties within the Personalized Services Department, including simple floral displays, FTD gift wrapping, Western Union, engraving, sorting, distribution of mail packages, stocking, maintaining sales areas, check cashing, and processing Military Star Card applications and payments.
Responsibilities:
- Creates or assists in floral arrangements such as corsages, table arrangements, and bouquets; advises customers on arrangement types and prices.
- Maintains fresh and dry flowers, dusts, waters, and displays them neatly.
- Assists customers in selecting plants and flowers; takes Teleflora FTD orders and maintains documentation; may deliver flowers on base with a valid license.
- Performs personalized services such as gift wrapping, orders for stationery and wedding invitations, prepares rental agreements, maintains records and logs, and manages price sheets.
- Executes engraving functions and processes Western Union checks.
- Sorts and processes incoming/outgoing mail; provides packing services; receives, forwards, and records receipts for priority, flat-rate, express deliveries via UPS and FedEx.
- Collects, arranges, files documents; maintains number-control logs and master lists for PO box rentals, stamp sales, and related operations.
- Assists customers opening Military Star Card accounts; provides applications and basic program information; handles balance inquiries, credit limits, and processes payments.
- Explains lay-away policies; runs and reconciles lay-away reports; takes and places customer special orders; follows up with vendors.
- Handles all types of cash register transactions (cash, check, charge, debit, lay-away, gift certificates) accurately and procedurally.
- Applies store policies—NEX, Righter Merchandising System, returns, price matching, checks, cashing—in daily operations.
- Resolves customer complaints tactfully and assists in training new associates; maintains courteous customer service.
- Works under general supervision, follows established procedures, ensures timely and accurate completion of assignments, and reviews performance against efficiency and patron satisfaction.
Qualifications:
At least 6 months of responsible experience in clerical office or retail sales store work. Graduation from a 4-year college, senior high school, or possession of a GED may substitute for the experience requirement.
Location & Schedule:
Primary Location: United States – Virginia – Portsmouth. Organization: NMC Portsmouth Main. Schedule: Part-time (20 – 34.5 hours).
(NMC PORTSMOUTH) PERSONALIZED SERVICES CLERK in Cornholme employer: NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
At NMC Portsmouth, we pride ourselves on fostering a supportive and dynamic work environment where employees can thrive. Our Personalized Services Clerk role offers not only competitive pay and flexible part-time hours but also opportunities for personal growth through hands-on experience in customer service and retail operations. Join us in Portsmouth, where you can make a meaningful impact while enjoying a collaborative culture that values teamwork and innovation.
Contact Details:
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land (NMC PORTSMOUTH) PERSONALIZED SERVICES CLERK in Cornholme
✨Tip Number 1
Get to know the company! Research NMC Portsmouth and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the Personalized Services Clerk position, giving you a leg up in the application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and retail. Think about your past experiences and how they relate to the responsibilities of the role, like handling cash transactions or resolving customer complaints.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the job at NMC Portsmouth.
We think you need these skills to ace (NMC PORTSMOUTH) PERSONALIZED SERVICES CLERK in Cornholme
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience in clerical work or retail sales, and don’t forget to mention any specific skills that relate to floral arrangements or customer service!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points for your skills and experiences to make it visually appealing!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
✨Know Your Floral Basics
Since the role involves creating floral arrangements, brush up on your knowledge of different flowers and their uses. Be ready to discuss your experience with floral displays and how you can assist customers in selecting the right arrangements.
✨Master Customer Service Scenarios
This position requires excellent customer service skills. Prepare for questions about handling difficult customers or resolving complaints. Think of specific examples from your past experiences where you provided exceptional service.
✨Familiarise Yourself with Store Policies
Understanding the store policies related to transactions, returns, and lay-away is crucial. Review these policies beforehand so you can confidently explain them during the interview and demonstrate your readiness to apply them in daily operations.
✨Showcase Your Organisational Skills
The job involves sorting mail, maintaining logs, and managing records. Be prepared to discuss how you stay organised and manage multiple tasks efficiently. Share any relevant experiences that highlight your attention to detail and ability to keep things running smoothly.
