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For Companies At a Glance
- Tasks: Lead a team to deliver outstanding customer service in a dynamic environment.
- Company: Join a not-for-profit supporting armed forces with a strong community focus.
- Benefits: Competitive salary, accommodation, and unique experiences working with UK armed forces.
- Why this job: Make a difference while developing your leadership skills in a rewarding role.
- Qualifications: 2+ years in retail, catering, or hospitality with supervisory experience.
- Other info: Opportunity for personal growth and to support those who serve.
The predicted salary is between 30000 - 42000 £ per year.
A not-for-profit organization supporting armed forces seeks a Customer Service Supervisor. This role, based in Gibraltar, involves leading a team to ensure excellent customer service while complying with various policies.
Candidates should have at least 2 years of retail, catering, or hospitality experience, supervisory skills, and essential certifications such as Health and Safety and Food Hygiene.
The position offers a competitive salary, accommodation, and a chance to work alongside UK armed forces.
Global Customer Service Supervisor - Travel & Leadership employer: Navy, Army & Airforce Institute (NAAFI)
Contact Detail:
Navy, Army & Airforce Institute (NAAFI) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Service Supervisor - Travel & Leadership
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those connected to the armed forces or customer service. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When discussing your background, highlight specific examples from your retail, catering, or hospitality roles that demonstrate your supervisory skills and commitment to excellent service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global Customer Service Supervisor - Travel & Leadership
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail, catering, or hospitality. We want to see how your skills align with the role of Customer Service Supervisor, so don’t be shy about showcasing your supervisory skills and any certifications you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting armed forces and how your background makes you a great fit for this role. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Leadership Skills: As a Customer Service Supervisor, leadership is key. In your application, highlight specific examples where you've successfully led a team or improved customer service. We’re looking for those standout moments that demonstrate your ability to inspire and manage others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team and making a difference!
How to prepare for a job interview at Navy, Army & Airforce Institute (NAAFI)
✨Know Your Stuff
Make sure you’re familiar with the not-for-profit sector and the specific mission of the organisation. Research their values and how they support armed forces. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
Prepare examples from your past roles where you successfully led a team. Highlight situations where you improved customer service or resolved conflicts. This will demonstrate your supervisory skills and ability to motivate others.
✨Understand Compliance Requirements
Brush up on relevant policies, especially around Health and Safety and Food Hygiene. Be ready to discuss how you’ve ensured compliance in previous roles. This knowledge is crucial for the position and will set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics. This shows that you’re not just interested in the job but also in how you can contribute to the organisation’s success. It’s a great way to engage with the interviewers.
