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- Tasks: Provide top-notch IT support and troubleshoot tech issues in a dynamic educational environment.
- Company: Join Navitas, a leader in Education and Training, committed to innovation and excellence.
- Benefits: Enjoy a competitive salary, generous holidays, and a contributory pension scheme.
- Why this job: Make a real impact in education while developing your tech skills in a supportive team.
- Qualifications: Higher Education in IT or equivalent experience; desktop support skills in Microsoft environments.
- Other info: Flexible hybrid/remote work with excellent professional development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about technology and eager to support innovative organisations? Do you thrive in dynamic environments where your problem‑solving skills can shine? Are you looking for a rewarding role where you can make a real difference in a thriving educational setting? We are currently seeking an IT Support Technician to join our team - imagine yourself working in a forward‑thinking organisation that values your expertise and fosters professional growth!
Hours of Work: 37.5 per week - hybrid/remote
The IT Support Technician will be responsible for delivering high‑quality IT support across multiple business units and functions. From troubleshooting hardware and software issues to maintaining systems and ensuring seamless user experiences, you will be vital in supporting our educational programmes and administrative operations. Support will be provided both locally and remotely, including on‑site visits within the UK and Europe when needed to keep our technology running smoothly.
IT Support Technician Requirements:
- Higher Education qualification(s) in IT or related fields, or equivalent professional experience
- Proven experience providing desktop support within a Microsoft environment, including Windows, Office, SaaS applications, printing, and telephony
- Knowledge of automated imaging software and SOE deployment
- Experience with Active Directory, Intune and/or related management tools
- Excellent problem‑solving skills with the ability to work independently, often remotely, using remote desktop and Service Desk software
IT Support Technician Benefits:
- Competitive salary package
- Generous holiday entitlement with bank holidays included
- Contributory pension scheme
- Excellent opportunities for professional development
- Supportive team environment promoting work‑life balance
Meet the Organisation: Who We Are and What We Do At Navitas, we are a leading organisation within the Education and Training sector, dedicated to delivering world‑class academic and professional development opportunities. Our IT team plays a crucial role in supporting our mission by providing innovative solutions, reliable systems, and exceptional support to staff and students alike. Committed to excellence, we foster a collaborative environment where technology empowers educational success.
If you think you are suitable for this IT Support Technician role and want to be part of a passionate team shaping the future of education, don’t miss this exciting opportunity! Apply now and take the next step in your career with us!
IT Support Technician in Oxford employer: Navitas
Contact Detail:
Navitas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, attend meetups, and join online forums. You never know who might have the inside scoop on an IT Support Technician role that’s perfect for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and problem-solving successes. This is a great way to demonstrate your expertise and passion for technology beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you would troubleshoot specific issues and be ready to share your thought process. We want to see how you tackle problems head-on!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our forward-thinking team at Navitas.
We think you need these skills to ace IT Support Technician in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Technician role. Highlight your problem-solving abilities and any relevant tech experience, especially in a Microsoft environment.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for technology and how you can contribute to our innovative organisation. Share specific examples of how you've tackled IT challenges in the past.
Showcase Your Soft Skills: While technical skills are crucial, don’t forget to mention your soft skills! Communication and teamwork are key in our supportive environment, so let us know how you excel in these areas.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Navitas
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the technologies mentioned in the job description, like Windows, Office, and SaaS applications. Be ready to discuss your experience with troubleshooting these systems and any specific challenges you've faced.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled tricky IT issues in the past. Think about times when you had to think on your feet or work independently, especially in remote settings. This will demonstrate your ability to thrive in dynamic environments.
✨Familiarise Yourself with Remote Support Tools
Since the role involves providing support both locally and remotely, make sure you know your way around remote desktop software and Service Desk tools. Being able to discuss your experience with these tools will show you're ready for the hybrid nature of the job.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the team dynamics, professional development opportunities, or the types of projects you'll be working on. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.