Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support students throughout their journey, ensuring a top-notch experience at Birmingham City University.
- Company: Join Navitas, a global leader in education, at Birmingham City University International College.
- Benefits: Enjoy professional development, a supportive environment, and generous holiday entitlement.
- Why this job: Make a real impact on students' lives while thriving in a dynamic, vibrant team.
- Qualifications: Bachelor's degree or equivalent, with experience in higher education and strong customer service skills.
- Other info: This is an entry-level, full-time role perfect for passionate individuals ready to make a difference.
The predicted salary is between 28800 - 48000 £ per year.
College Services Coordinator
Are you passionate about delivering exceptional student experiences and making a real difference in higher education? Do you thrive in fast-paced environments and possess excellent organisational skills? Are you eager to join a vibrant team dedicated to shaping future leaders? If so, keep reading!
We are currently looking for a College Services Coordinator to join our dynamic and busy team at Birmingham City University International College. This is your chance to be at the forefront of student support and administrative excellence, working in a lively and rewarding environment.
Hours of Work: full time – 37.5 hours per week
The College Services Coordinator will play a vital role within our College Services Team, overseeing key aspects of the student life cycle while providing outstanding support and ensuring the smooth running of college operations. You will collaborate closely with managers, finance teams, and academic staff to enhance the student experience, manage fee payments, refunds, and financial accounts, and foster positive relationships with students and stakeholders alike.
Responsibilities
- Coordinate student finance activities including debt recovery and payment plans
- Support onboarding processes for new staff members
- Organise student registration
- Contribute actively to student-centred events and activities
- Maintain accurate student records
- Support safeguarding and safety procedures
- Work to continually improve services through effective use of technology and stakeholder engagement
Qualifications
- Bachelor\’s degree or equivalent qualification
- Relevant experience in Higher Education or a related field
- Strong administrative and customer service skills
- Knowledge of student lifecycle and finance processes
- Ability to communicate effectively with diverse stakeholders
Benefits
- Competitive salary package
- Permanent, full-time position
- Opportunities for professional development and career growth
- Vibrant working environment within a leading educational institution
- Engagement in meaningful work that supports students\’ success
Meet the Organisation: Who We Are and What We Do
Birmingham City University International College (BCUIC) is a leading pathway provider and affiliate of Birmingham City University, situated on the university campus. Owned by Navitas, a global leader in education, we deliver first‑class pathway programmes, including Foundation, First Year Studies, and Pre‑Master\’s, helping international students access undergraduate and postgraduate degrees at Birmingham City University. Our mission is to turn aspirations into reality by offering a supportive environment where students can thrive and succeed.
If you think you are the perfect fit for this College Services Coordinator role and want to contribute to an inspiring educational community, don\’t wait any longer—apply now and take the next step in your career journey.
#J-18808-Ljbffr
College Services Coordinator employer: Navitas
Contact Detail:
Navitas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land College Services Coordinator
✨Tip Number 1
Familiarise yourself with the student life cycle and the specific challenges students face. This knowledge will help you demonstrate your understanding of their needs during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Navitas or Birmingham City University International College. They can provide valuable insights into the company culture and expectations for the College Services Coordinator role.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Think of specific examples where you've gone above and beyond to support clients or students, as this will be crucial in showcasing your fit for the role.
✨Tip Number 4
Research recent initiatives or changes within the higher education sector, especially those affecting student services. Being informed about current trends will show your proactive approach and commitment to enhancing the student experience.
We think you need these skills to ace College Services Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a College Services Coordinator. Highlight your relevant experience in higher education and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your administrative skills and any experience you have with student financial accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing the student experience. Use specific examples from your past roles to demonstrate how you can contribute to the College Services Team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at Navitas
✨Understand the Student Life Cycle
Familiarise yourself with the student life cycle, as this role heavily revolves around it. Be prepared to discuss how you can enhance each stage of this process and share any relevant experiences you've had in similar roles.
✨Showcase Your Customer Service Skills
Since the position requires strong customer service skills, think of examples where you've successfully resolved issues or improved a customer's experience. Highlight your proactive approach and ability to handle diverse stakeholder needs.
✨Demonstrate Administrative Competence
Prepare to discuss your administrative experience, particularly in handling financial accounts or fee payments. Bring examples of how you've maintained accuracy and efficiency in your previous roles.
✨Express Your Passion for Education
Convey your enthusiasm for shaping student experiences and contributing to their success. Share why you are passionate about working in higher education and how you envision making a positive impact on students' lives.