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- Tasks: Provide top-notch IT support and troubleshoot tech issues in a dynamic educational environment.
- Company: Join Navitas, a leading organisation in Education and Training, committed to innovation.
- Benefits: Enjoy a competitive salary, generous holidays, and a contributory pension scheme.
- Why this job: Make a real difference in education while developing your tech skills in a supportive team.
- Qualifications: Higher Education in IT or equivalent experience with desktop support in Microsoft environments.
- Other info: Flexible hybrid/remote work with excellent opportunities for professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about technology and eager to support innovative organisations? Do you thrive in dynamic environments where your problem‑solving skills can shine? Are you looking for a rewarding role where you can make a real difference in a thriving educational setting? We are currently seeking an IT Support Technician to join our team – imagine yourself working in a forward‑thinking organisation that values your expertise and fosters professional growth!
Hours of Work: 37.5 per week – hybrid/remote
Role Overview
The IT Support Technician will be responsible for delivering high‑quality IT support across multiple business units and functions. From troubleshooting hardware and software issues to maintaining systems and ensuring seamless user experiences, you will be vital in supporting our educational programmes and administrative operations. Support will be provided both locally and remotely, including on‑site visits within the UK and Europe when needed to keep our technology running smoothly.
Responsibilities
- Deliver high‑quality IT support across multiple business units and functions
- Troubleshoot hardware and software issues
- Maintain systems
- Ensure seamless user experiences
- Provide support both locally and remotely, including on‑site visits in the UK and Europe when required
Requirements
- Higher Education qualification(s) in IT or related fields, or equivalent professional experience
- Proven experience providing desktop support within a Microsoft environment, including Windows, Office, SaaS applications, printing, and telephony
- Knowledge of automated imaging software and SOE deployment
- Experience with Active Directory, Intune and/or related management tools
- Excellent problem‑solving skills with the ability to work independently, often remotely, using remote desktop and Service Desk software
Benefits
- Competitive salary package
- Generous holiday entitlement with bank holidays included
- Contributory pension scheme
- Excellent opportunities for professional development
- Supportive team environment promoting work‑life balance
About the Organisation
At Navitas, we are a leading organisation within the Education and Training sector, dedicated to delivering world‑class academic and professional development opportunities. Our IT team plays a crucial role in supporting our mission by providing innovative solutions, reliable systems, and exceptional support to staff and students alike. We are committed to excellence and foster a collaborative environment where technology empowers educational success.
Next Steps
If you think you are suitable for this IT Support Technician role and want to be part of a passionate team shaping the future of education, don’t miss this exciting opportunity! Apply now and take the next step in your career with us.
IT Support Technician in Abingdon employer: Navitas
Contact Detail:
Navitas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Abingdon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, troubleshooting successes, and any relevant certifications. This gives employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific hardware or software issues and be ready to demonstrate your problem-solving skills. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Navitas.
We think you need these skills to ace IT Support Technician in Abingdon
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology shine through! We want to see how your passion aligns with our mission to support innovative organisations in the education sector.
Highlight Relevant Experience: Make sure to detail your experience with desktop support and any specific tools you've used, like Active Directory or Intune. We love seeing how your skills can contribute to our team!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the responsibilities and requirements mentioned in the job description. This shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at Navitas
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the specific technologies mentioned in the job description, like Windows, Office, and SaaS applications. Be ready to discuss your experience with troubleshooting these systems and any relevant tools you've used, such as Active Directory or Intune.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled tricky IT issues in the past. Think of specific scenarios where your problem-solving skills made a difference, especially in a remote support context. This will demonstrate your ability to think on your feet and adapt to dynamic environments.
✨Familiarise Yourself with the Organisation
Do a bit of research on Navitas and their mission in the education sector. Understanding their values and how your role as an IT Support Technician fits into their goals will help you tailor your answers and show that you're genuinely interested in contributing to their success.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of challenges they face, or how they measure success in the IT department. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.