Navitas Safety in Glasgow is seeking a Support Team Leader to bring structure, discipline, and operational excellence to our technical support function. This is a player-coach role, combining frontline work with coaching a small team.
You will own the support team, manage the inbound technical queue, optimise workflows, and drive enterprise-grade service across hardware, software, and SaaS components. This role requires rigour, data-driven decisions, and strong cross-functional collaboration.
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