At a Glance
- Tasks: Lead international service operations for onboard chemical dosing systems on cruise vessels.
- Company: A leading supplier in the cruise industry, focused on innovation and quality.
- Benefits: Competitive salary, global travel opportunities, and a dynamic work environment.
- Other info: Join a company that values innovation and offers excellent career growth.
- Why this job: Make a significant impact in the cruise industry while leading a talented team.
- Qualifications: Experience in technical service leadership within the marine or maritime industry.
The predicted salary is between 60000 - 75000 £ per year.
Technical Service Director – Cruise & Marine
Location
Poole, Dorset
A leading supplier of commercial cleaning and chemical dosing solutions to the global cruise industry is looking to appoint an experienced Technical Service Director to lead its international service operation.
This senior leadership role is responsible for overseeing the installation, commissioning, maintenance, and lifecycle support of onboard chemical dosing and dispensing systems across cruise vessels worldwide.
Working closely with engineering, commercial, and operational teams, you will ensure projects are delivered safely, efficiently, and profitably while maintaining exceptional customer relationships.
Responsibilities
- Lead the delivery of onboard installations, upgrades, servicing, and planned maintenance for commercial chemical dosing and dispensing equipment.
- Manage a multidisciplinary team of engineers, project managers, and technical specialists operating across international cruise projects.
- Plan engineering resources to support global vessel schedules, ensuring personnel, equipment, and spare parts are available when required.
- Take ownership of project delivery, budgets, commercial performance, and continuous improvement initiatives.
- Build strong relationships with cruise lines, shipyards, and key stakeholders, acting as the senior technical contact throughout project execution.
- Work alongside sales teams to provide technical expertise during customer meetings and support future business opportunities.
- Collaborate with procurement and operations to optimise costs, improve margins, and support the expansion of international service capabilities.
- Develop technical documentation, training programmes, preventative maintenance strategies, and quality processes in line with recognised industry standards.
About You
- Significant experience leading technical service or engineering teams within the marine, cruise, or wider maritime industry.
- A strong understanding of commercial chemical dosing systems, dispensing equipment, industrial hygiene solutions, water treatment systems, or comparable engineered products.
- Commercially minded, with experience managing project budgets, engineering resources, and customer-facing technical operations.
- Comfortable working with international customers and supporting projects across Europe, North America, and other global regions.
- An engineering qualification is preferred, with formal project management experience or certification considered advantageous.
- Excellent leadership, communication, and stakeholder management skills, with a track record of delivering high-quality technical service in demanding operational environments.
Director of Technical Services in Poole employer: Navis Consulting
Navis Consulting is an exceptional employer for medical professionals seeking a dynamic and rewarding career at sea. With a strong commitment to employee growth, we offer comprehensive training programs and opportunities for advancement in a supportive work culture that prioritises teamwork and collaboration. Working aboard our cruise ships not only allows you to make a meaningful impact on the health and wellbeing of guests and crew but also provides a unique lifestyle experience in diverse locations around the world.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Technical Services in Poole
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Director of Technical Services role you’re after at Navis Consulting.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Navis Consulting a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Navis Consulting.
✨Apply Through Company Websites
When you spot a role like Director of Technical Services at Navis Consulting, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Director of Technical Services in Poole
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Director of Technical Services, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Navis Consulting a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Navis Consulting specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Navis Consulting
✨Brush Up on Core Engineering Principles
Before heading into the interview with Navis Consulting, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Navis Consulting want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
