Learning and Development Consultant (Cruise Ship) - Worldwide in Manchester

We are seeking a dynamic and strategic Learning & Development Consultant to support the growth and performance of onboard teams. In this role, you will act as a trusted advisor, partnering with leadership both onboard and shoreside to design and deliver impactful learning initiatives that drive business performance, enhance leadership effectiveness, and foster a strong culture of continuous development.

You will collaborate with a wide range of stakeholders across global regions, influencing talent development strategies and supporting leaders in achieving operational excellence and high levels of employee and guest satisfaction.

• Provide professional consultation to onboard leaders to improve leadership effectiveness and operational performance.
• Conduct needs assessments to identify performance gaps and implement targeted development solutions.
• Support talent management processes, including performance evaluations, individual development plans, and succession planning.
• Facilitate engaging leadership training sessions and ensure effective knowledge transfer.
• Design and deliver customized learning programs aligned with business and behavioral needs.
• Lead “Train the Trainer” sessions and coach onboard facilitators to enhance training delivery.
• Conduct on-the-job observations and provide actionable feedback to leadership teams.
• Offer career coaching through workshops and one-on-one sessions.
• Utilize psychometric tools (e.g., DiSC) to strengthen leadership capability and team dynamics.
• Champion a culture of continuous learning aligned with organizational values and strategic goals.

You will work closely with:

• Shore-based teams: Learning & Organizational Development, Operational Leaders, Regional HR Partners, Talent Management.
• Onboard teams: Executive Committee and Departmental Leaders.

• Bachelor’s degree in Learning & Development, Human Resources, Business Administration, Psychology, or a related field.
• Minimum 5 years’ experience in HR with a focus on Learning & Organizational Development in hospitality, corporate, or similar environments.
• Strong knowledge of adult learning principles and experience in coaching, mentoring, and facilitation.
• Proven ability to influence and build relationships across all levels of an organization.
• Excellent communication, presentation, and interpersonal skills.
• Highly organized, self-motivated, and able to manage multiple priorities in a fast-paced, multicultural environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to learn new systems.

• Advanced English communication skills (spoken and written).
• Confident presenting to groups of varying sizes.
• Strong written communication skills, including report writing and professional documentation.

• Ability to stand, walk, and move throughout the vessel for extended periods.
• Must occasionally lift and/or move up to 50 pounds.
• Full visual, hearing, and verbal abilities required for safety and emergency procedures.
• Must be able to participate in emergency drills and life-saving procedures.

This role may require regular travel across the fleet. All duties must be performed in accordance with company safety, quality, and environmental standards. Additional responsibilities may be assigned as needed by management.