Learning and Development Consultant (Cruise Ship) - Worldwide in Bolton

We are seeking a dynamic and strategic Learning & Development Consultant to support the growth and performance of onboard teams. In this role, you will act as a trusted advisor, partnering with leadership both onboard and shoreside to design and deliver impactful learning initiatives that drive business performance, enhance leadership effectiveness, and foster a strong culture of continuous development.

You will collaborate with a wide range of stakeholders across global regions, influencing talent development strategies and supporting leaders in achieving operational excellence and high levels of employee and guest satisfaction.

• Provide professional consultation to onboard leaders to improve leadership effectiveness and operational performance.
• Conduct needs assessments to identify performance gaps and implement targeted development solutions.
• Support talent management processes, including performance evaluations, individual development plans, and succession planning.
• Facilitate engaging leadership training sessions and ensure effective knowledge transfer.
• Design and deliver customized learning programs aligned with business and behavioral needs.
• Lead “Train the Trainer” sessions and coach onboard facilitators to enhance training delivery.
• Conduct on-the-job observations and provide actionable feedback to leadership teams.
• Offer career coaching through workshops and one-on-one sessions.
• Utilize psychometric tools (e.g., DiSC) to strengthen leadership capability and team dynamics.
• Champion a culture of continuous learning aligned with organizational values and strategic goals.

You will work closely with:

• Shore-based teams: Learning & Organizational Development, Operational Leaders, Regional HR Partners, Talent Management.
• Onboard teams: Executive Committee and Departmental Leaders.

• Bachelor’s degree in Learning & Development, Human Resources, Business Administration, Psychology, or a related field.
• Minimum 5 years’ experience in HR with a focus on Learning & Organizational Development in hospitality, corporate, or similar environments.
• Strong knowledge of adult learning principles and experience in coaching, mentoring, and facilitation.
• Proven ability to influence and build relationships across all levels of an organization.
• Excellent communication, presentation, and interpersonal skills.
• Highly organized, self-motivated, and able to manage multiple priorities in a fast-paced, multicultural environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to learn new systems.

• Advanced English communication skills (spoken and written).
• Confident presenting to groups of varying sizes.
• Strong written communication skills, including report writing and professional documentation.

• Ability to stand, walk, and move throughout the vessel for extended periods.
• Must occasionally lift and/or move up to 50 pounds.
• Full visual, hearing, and verbal abilities required for safety and emergency procedures.
• Must be able to participate in emergency drills and life-saving procedures.

• This role may require regular travel across the fleet.
• All duties must be performed in accordance with company safety, quality, and environmental standards.
• Additional responsibilities may be assigned as needed by management.