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- Tasks: Join a friendly team to maintain cleanliness in mental health facilities and support service users.
- Company: Navigo, an award-winning social enterprise focused on mental health and well-being.
- Benefits: Flexible hours, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a dynamic and rewarding role.
- Qualifications: Experience in hospitality or care, with a friendly and adaptable attitude.
- Other info: Opportunity for career growth and development in a unique workplace.
The predicted salary is between 20000 - 30000 £ per year.
We have a part time domesticsupport worker post (band 2)
20 hrs working 5 out of 7 on a pro rota withinour tukes/navigo domestics team, working across all our navigo sites
Please note; the expected start date for this position is not before 07/4/2026.
Main duties of the job
The Domestic support worker will be expected to work as part of adomestic team in achieving and maintaining high infection control standards inall inpatient facilities. These results are instrumental to the role andcontribute to CQC standards.
The Band 2 Domestic support Worker will ensure daily communicationbetween the team is recorded, cleaning cupboards kept clean and well maintainedand any minor problems dealt with in a timely manner.
Domestic Support Workers be responsible for ensuring sites are ofhospital standard, recording and reporting issues to the Domestic team Supervisor.
There may be occasions when it is necessary to assist in the smoothoperation of the laundry function (training will be required for this) thisincludes the laundering and ironing of all non-personal items associated withthe inpatient facilities, and other items requested.
It is essential that the post holder is flexiblein both hours and travel as there will be occasions when you will be requiredto work on different sites for the needs of the business, including NAViGOHouse and Gardiner Hill caravan.
Underthe guidance of the Domestic team supervisor you will be responsible forensuring Health and Safety at Work Act and COSHH regulations and meetsthe standard of cleaning set with in NAViGO.
Play a significant role in Tukes members supportprogramme ensuring they are adequately supported and are in receipt of thecorrect level training to meet their individual development needs.
About us
Hello!
Weare Navigo. We look after North East Lincolnshire\’s mental health andwell-being, an award-winning social enterprise that provides mental healthservices to the NHS and beyond.
Thewhole basis of our work is to deliver services that we would be happy for ourown family to use.
Weoffer a range of mental health services, including acute and communityfacilities as well as specialist support such as outstanding older adultsinpatient services, rehabilitation and recovery community mental health and anoutstanding specialist eating disorder facility.
Rankedas one of the top UK companies to work for, we feature in the Best Companiestop 100 large company list.
Asa social enterprise, we do things a little bit differently and have alsodeveloped income-generating commercially viable businesses that providetraining, education and employment opportunities including Grimsby GardenCentre.
Workingat Navigo is not like working anywhere else. Lots of places say that, but wereally mean it.
Welike to work with forward-thinking people who want to make a difference.
Comeand Join us !
Pleasenote: Whilst we value all applications, if we believe an application to be AIgenerated, we will use a checking tool and may reject any application that hasbeen automatically generated.
Shouldyou require any assistance in completing this application due to a disabilityor other needs please contact navigo.recruitment@nhs.net
Job responsibilities
The post holder will undertakea wide range of duties in relation to domestic services on both acute andcommunity sites within various NAViGO locations operated by TUKES. Itwill also be the post holders responsibility to ensure that any additionalrequests from the sites are dealt with efficiently and effectively wheneverpossible. Some of the sites providedirect patient services, and it is therefore essential you conduct yourself ina friendly, efficient and approachable manner.
They will play anessential part in Tukes Domestic Service team, and together the team are thefirst point of contact for Staff and Managers to ensure standards andexpectations of Navigo are always maintained.
The Domestic SupportWorker will be expected to attend and meet Navigo mandatory training standards andany other training as required.
The post holdershould be confident in dealing with minor problems on the site should theyarise, reporting any issues which may escalate to the Domestic Team Supervisor.
This is oneof many key services we deliver, you will be expected to work professionally aspart of the bigger team which is NAViGO. Together you will be contributingtowards an efficient and high standard of cleaning to the acute sites of NAViGO to ensure CQC standards are met by focussing on the direct needs ofour staff, service users and visitors.
You will provide support for meaningful occupationof time and work placement training to assist in the development of our serviceusers, with the guidance of Tukes navigation Support Workers and peer support promotingthe provision of a reliable, high quality, flexible, proactive trainingprovider for our members suitable to their needs.
The role is instrumental to thesuccess of the whole of the TUKES team to ensure that the ethos of TUKES canreach its full potential as part of a bigger picture. Domestic support workers,catering services, Vocational training, employability services and One FrontDoor Tukes Support will together work to provide the support our service usersrequire enriching their experience of working within TUKES.
Person Specification
Qualifications
- General education
- General IT experience
- First Aid trained or willing to work towards if required by area of service
- Respect trained or willing to work towards
- COSHH Knowledge
Experience
- Domestic Experience
- Working Knowledge Ordering and Stock Control
- Working within a hospital/mental health environment
- Team Leading qualification or equivalent experience
- Working knowledge of healthcare facilities
Skills & Attributes
- Ability to work to high standards within restrictive timescales
- Good attitude and approachable
- Flexible approach to working environment
- Willingness to undertake further training as required
- Demonstrate an understanding of the needs of people with mental health problems
- Ability to work under pressure and be able to prioritise/meet deadlines
- Ability and willingness to undertake other duties within area of competence
- Demonstrates self-confidence and good attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Domestic Support Worker employer: Navigocare
Contact Detail:
Navigocare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Support Worker
✨Tip Number 1
Get to know the company culture! Before your interview, check out Navigo's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to domestic support work. Think about your past experiences in hospitality or care environments and how they relate to the role. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your adaptability! Since the role requires flexibility across different sites, be ready to share examples of how you've successfully adapted to new situations in previous jobs. This will demonstrate your ability to thrive in a dynamic environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Domestic Support Worker
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous experience in hospitality or care environments. We want to see how your background aligns with the role of a Domestic Support Worker, so don’t hold back on sharing relevant stories!
Be Friendly and Approachable: Since you'll be part of a team that interacts with staff and service users, it’s important to convey your friendly and adaptable attitude in your application. Use a warm tone and let us know how you connect with others.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Mention specific duties and responsibilities that resonate with you, showing us that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Navigocare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Domestic Support Worker. Familiarise yourself with the key duties mentioned in the job description, such as maintaining cleanliness and adhering to health and safety regulations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in hospitality or care environments. Think of specific examples where you've maintained high standards of cleanliness or worked effectively as part of a team. This will help the interviewers see how your background aligns with their expectations.
✨Emphasise Your Adaptability
Since the role requires flexibility in working across different sites, highlight your ability to adapt to new environments and challenges. Share instances where you've successfully adjusted to changing circumstances or taken on additional responsibilities, showcasing your friendly and adaptable attitude.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
