Associate Coordinator

Are you a professional with expert knowledge of the local offer and have experience of working with children and young people with complex difficulties? This is an exciting opportunity for someone who is passionate about ensuring there is effective signposting for families of children with additional needs. You would be supporting the coordination of the neurodevelopment service. We are a lovely team providing neurodevelopmental assessments for children and young people. We developed a new model last year which has received much recognition of good practice and have been shortlisted for a national award. We are an innovative, supportive team who place great importance on staff wellbeing and continuous personal development.

Main duties of the job

• To support the Neurodevelopmental Service in coordinating the neurodevelopmental referrals, clinical screening meetings and providing specialist advice, guidance and training to parents/carers/professionals and young people.
• Support in the effective coordination of referrals received for the Neurodevelopmental service; ensure effective signposting; chair the multi-agency clinical screening meetings; and work alongside and support the team and key professionals to implement the Neurodevelopmental pathway process.
• Be the contact for advice and guidance relating to the Neurodevelopmental Service and referral process for parents, carers, professionals and young people.

About us

Hello! We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond. The whole basis of our work is to deliver services that we would be happy for our own family to use. We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility. Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list. As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre. Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it. We like to work with forward-thinking people who want to make a difference. Come and join us!

Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated. Should you require any assistance in completing this application due to a disability or other needs please contact navigo.recruitment@nhs.net

Job responsibilities

• Coordinate enquiries into the service and provide advice and guidance.
• Coordinate referrals and chair clinical screenings and discussions.
• Work closely with clinicians to provide referral outcomes for children, young people and their families.
• Liaise with other professionals and services.
• Provide training to other services, parents and carers about the neurodevelopmental service.

Person Specification

Experience

• Experience of working with children and families.
• Experience of working with children, young people, parents and carers.
• Experience of multi-disciplinary and multi-agency working.
• Experience of delivering training.
• Demonstrable knowledge and understanding of children's services at both a local and national level.
• Experience of working in a partnership way across organisational boundaries.
• Experience of chairing meetings.
• Experience of working with children and young people within a children's services setting.
• Previous experience of working with children who present with neurodevelopmental conditions, behavioural/mental health difficulties.
• Experience of report writing.
• Experience of customer service.

Knowledge

• To have sound knowledge of local support for children, young people and their families with children and young people with Special Educational Needs and Disabilities (SEND).
• To have a good understanding of local targeted and specialist services and their remits.
• Having good knowledge and understanding of Neurodevelopmental disorders, particularly autism and ADHD.

Skills & Abilities

• Ability to gather, interpret and evaluate information.
• Ability to prioritise own workload under rapidly changing circumstances.
• Sound understanding of behaviours associated with Autism, ADHD and learning disabilities.
• High level of interpersonal, written and oral communication and listening skills.
• Able to work flexibly with a high level of autonomy.
• Highly motivated and enthusiastic.
• Ability to think widely and analyse problems and develop solutions.
• Understanding of person-centred care.
• Evidence of ability to encourage and achieve change through the use of effective influencing and facilitation skills.
• Experience of dealing with and responding to complaints.

Qualifications

• Educated to relevant degree level or substantial equivalent experience.
• Qualification in SEND or Teaching/childcare or Healthcare.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.