Front Desk Support Specialist – Mental Health Access in Grimsby

Front Desk Support Specialist – Mental Health Access in Grimsby

Grimsby Full-Time 30000 - 42000 £ / year (est.) No working from home possible
Navigo Health and Social Care CIC

At a Glance

  • Tasks: Welcome individuals and provide emotional support while maintaining confidentiality.
  • Company: Compassionate mental health support provider dedicated to care.
  • Benefits: Supportive work environment, training opportunities, and flexible hours.
  • Other info: Join a team that values empathy and professional growth.
  • Why this job: Make a real difference in people's lives through compassionate support.
  • Qualifications: Experience in mental health and strong communication skills.

The predicted salary is between 30000 - 42000 £ per year.

A mental health support provider is seeking a compassionate Meet & Greet Associate to welcome individuals presenting at Harrison House. The role includes gathering sensitive information, providing emotional support, and maintaining high standards of care.

Candidates should have experience in mental health and excellent communication skills. Administrative duties such as record-keeping are also a key component of the job, ensuring that individuals receive appropriate assistance while upholding confidentiality and respectful communication.

Front Desk Support Specialist – Mental Health Access in Grimsby employer: Navigo Health and Social Care CIC

As a leading mental health support provider, we pride ourselves on fostering a compassionate and inclusive work environment at Harrison House. Our team enjoys comprehensive benefits, ongoing professional development opportunities, and a culture that prioritises employee well-being and growth. Join us in making a meaningful impact in the lives of individuals seeking support, while working in a supportive and collaborative atmosphere.

Navigo Health and Social Care CIC

Contact Details:

Navigo Health and Social Care CIC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front Desk Support Specialist – Mental Health Access in Grimsby

Connect Through Professional Networks

Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.

Show Up at Local Mental Health Events

Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Navigo Health and Social Care CIC. Plus, showing your passion for the field in person can leave a lasting impression.

Utilise Online Platforms Tailored to Counselling

Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.

Leverage University Career Services

If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Navigo Health and Social Care CIC.

We think you need these skills to ace Front Desk Support Specialist – Mental Health Access in Grimsby

Compassion
Communication Skills
Record-Keeping
Emotional Support
Confidentiality
Administrative Skills
Mental Health Experience

Some tips for your application 🫡

Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.

Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.

Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.

Personalise Your Application for Navigo Health and Social Care CIC:Take some time to research Navigo Health and Social Care CIC and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!

How to prepare for a job interview at Navigo Health and Social Care CIC

Show Your Empathy and Communication Skills

In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!

Prepare for Scenario-Based Questions

Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.

Highlight Your Continuing Education

Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.

Finesse Your Personal Statement

In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Navigo Health and Social Care CIC's values and approach.