Front Desk Administrator – Talking Therapies in Grimsby
Front Desk Administrator – Talking Therapies

Front Desk Administrator – Talking Therapies in Grimsby

Grimsby Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide excellent front of house service and assist service users with inquiries.
  • Company: Health and social care organisation dedicated to supporting mental health.
  • Benefits: Opportunity to work in a supportive team and make a difference in the community.
  • Why this job: Join a passionate team and contribute to improving mental health services.
  • Qualifications: Exceptional communication skills and previous NHS experience preferred.
  • Other info: Dynamic role with a focus on community support and mental health.

The predicted salary is between 30000 - 42000 £ per year.

A health and social care organization in Grimsby is seeking an Administrator for its NHS Talking Therapies service. The role involves providing excellent front of house service, assisting service users with inquiries, and maintaining confidentiality.

Ideal candidates will possess exceptional communication skills and previous NHS experience. This position offers the opportunity to work within a dedicated team committed to supporting mental health in the community.

Front Desk Administrator – Talking Therapies in Grimsby employer: Navigo Health and Social Care CIC

Join a compassionate health and social care organisation in Grimsby, where you will play a vital role in supporting mental health through our NHS Talking Therapies service. We pride ourselves on fostering a collaborative work culture that values employee growth and development, offering training opportunities and a supportive team environment. With a commitment to excellence in service delivery, we provide a rewarding workplace for those looking to make a meaningful impact in the community.
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Contact Detail:

Navigo Health and Social Care CIC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk Administrator – Talking Therapies in Grimsby

Tip Number 1

Make sure you know the ins and outs of the NHS Talking Therapies service. Familiarise yourself with their mission and values, so you can show how your skills align with their goals during interviews.

Tip Number 2

Practice your communication skills! Since this role is all about interacting with service users, try role-playing common scenarios with a friend to boost your confidence and refine your responses.

Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the team and the work culture. This could give you an edge in your application process.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in mental health support.

We think you need these skills to ace Front Desk Administrator – Talking Therapies in Grimsby

Front of House Service
Communication Skills
Confidentiality
Customer Service
NHS Experience
Teamwork
Inquiries Handling
Mental Health Awareness

Some tips for your application 🫡

Show Off Your Communication Skills: Since this role is all about providing excellent front of house service, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can assist service users effectively.

Tailor Your Experience: If you've got previous NHS experience, don’t forget to mention it! We want to see how your background aligns with the Talking Therapies service. Tailoring your application to reflect relevant experiences will make you stand out.

Keep It Professional Yet Friendly: While we love a friendly vibe, remember that this is a professional role. Strike a balance in your writing by being approachable but also maintaining a level of professionalism that reflects the values of our organisation.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Navigo Health and Social Care CIC

Know Your Stuff

Make sure you understand the NHS Talking Therapies service and its importance in mental health support. Familiarise yourself with common inquiries service users might have, so you can demonstrate your knowledge during the interview.

Showcase Your Communication Skills

Since exceptional communication is key for this role, practice articulating your thoughts clearly. Consider role-playing with a friend to simulate potential interview questions, focusing on how you would assist service users effectively.

Emphasise Confidentiality

Be prepared to discuss how you would maintain confidentiality in your role. Think of examples from your past experience where you successfully handled sensitive information, as this will show your understanding of the importance of privacy in healthcare.

Team Player Attitude

Highlight your ability to work within a team, especially in a healthcare setting. Share experiences where you collaborated with others to achieve a common goal, as this will resonate well with the organisation's commitment to supporting mental health in the community.

Front Desk Administrator – Talking Therapies in Grimsby
Navigo Health and Social Care CIC
Location: Grimsby
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