At a Glance
- Tasks: Lead operational strategies and enhance efficiency in a dynamic agency environment.
- Company: Join a forward-thinking agency focused on innovation and growth.
- Benefits: Flexible freelance role with competitive pay and opportunities for professional development.
- Other info: Exciting chance to build frameworks from scratch and drive impactful decisions.
- Why this job: Shape the future of operations while working with a talented team.
- Qualifications: 5-7 years in agency operations with strong data analysis skills.
The predicted salary is between 48000 - 72000 € per year.
What does the business need next?
- Build the operational rhythm — standups, weekly reviews, monthly business reviews — ensuring every ceremony produces a decision, status update, or capacity report.
- Build a self-serve dashboard or report pack so senior management never needs to chase for operational data.
- Capacity Planning: recommend hiring, freelancer, or reallocation decisions based on data.
- Client Demand Intelligence: Analyse patterns in client briefs to surface productization opportunities and feed demand intelligence to the CPO for product and platform decisions.
- Data Quality: Ensure operational data standards support platform intelligence requirements and meet the quality bar for ML training data.
- Run performance cadence, handle workload balancing, and present an underperformance plan to CPO by end of month two.
Requirements:
- 5–7 years in agency operations, delivery management, or resource/capacity planning.
- Proven track record building operational cadences and reporting frameworks from scratch.
- Strong data skills — capacity models, utilisation tracking, clear executive-level presentation.
- Understanding of digital advertising operations: paid social, search, programmatic.
- Familiarity with project management tools.
Operations Manager - Freelance in London employer: Navigator
As an Operations Manager at our dynamic agency, you will thrive in a collaborative and innovative work culture that prioritises employee growth and development. We offer flexible freelance opportunities, competitive compensation, and the chance to shape operational strategies that drive success in the fast-paced digital advertising landscape. Join us in a vibrant location where your contributions will be valued, and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Freelance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on a freelance opportunity.
✨Tip Number 2
Show off your skills! Create a portfolio or a case study that highlights your experience in building operational cadences and reporting frameworks. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your data skills. Be ready to discuss how you've used data for capacity planning and client demand intelligence in past roles. Confidence in your numbers can really set you apart!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive about their job search. Plus, it gives us a chance to see your application in the best light possible.
We think you need these skills to ace Operations Manager - Freelance in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations Manager. Highlight your experience in agency operations and any relevant data skills. We want to see how you’ve built operational cadences and reporting frameworks before!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this freelance gig. Mention specific examples of how you've handled capacity planning or client demand intelligence in the past.
Show Off Your Data Skills:Since strong data skills are key for this role, don’t shy away from showcasing your experience with capacity models and utilisation tracking. We love seeing clear, executive-level presentations, so if you have any, include them!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Navigator
✨Know Your Operations Inside Out
Make sure you’re well-versed in the operational rhythms mentioned in the job description. Familiarise yourself with standups, weekly reviews, and monthly business reviews. Be ready to discuss how you've implemented similar processes in your previous roles.
✨Showcase Your Data Skills
Since strong data skills are crucial for this role, prepare examples of how you've used data for capacity planning and decision-making. Bring along any reports or dashboards you've created that demonstrate your ability to analyse and present operational data effectively.
✨Understand Client Demand Intelligence
Brush up on how to analyse client briefs and identify productisation opportunities. Think of specific instances where you’ve successfully fed demand intelligence into product decisions, and be prepared to share these insights during the interview.
✨Familiarity with Tools is Key
Get comfortable with project management tools like Monday.com, as well as any other relevant software. If you have experience with similar tools, be ready to discuss how they helped you manage operations and improve efficiency in your past roles.
