At a Glance
- Tasks: Support fleet IT systems and ensure seamless operations while driving continuous improvement.
- Company: Global leader in maritime technology with a focus on safety and reliability.
- Benefits: Competitive salary, international travel opportunities, and a dynamic work environment.
- Other info: Work from various European offices with excellent career growth potential.
- Why this job: Join a passionate team and make a real impact on vessel connectivity and performance.
- Qualifications: 5+ years in IT support, strong knowledge of Windows and networking.
The predicted salary is between 55000 - 70000 £ per year.
With a strong commitment to safety, reliability, and operational efficiency, the Senior Vessel IT Engineer will play a key role within our global Vessel IT team. The team is structured across multiple locations, including Vessel IT and Senior Vessel IT Engineers in Manila and the Group Vessel IT Manager based in London. In this role, you will be responsible for supporting the fleet’s IT and communications infrastructure, ensuring seamless day-to-day operations while also contributing to the successful delivery of Vessel IT projects across the organisation. The Senior Vessel IT Engineer reports directly to the Group Vessel IT Manager, working closely together to drive continuous improvement and ensure robust, reliable vessel connectivity and systems performance. This position can be based in any of our European offices: Gdynia (Poland), Copenhagen (Denmark), or London (United Kingdom).
Responsibilities
- Provide L2/L3 support for Vessel IT and communication systems across the fleet, ensuring high availability, stability, and reliable operations.
- Act as an escalation point for complex incidents and support L1/L2 engineers in resolving technical issues.
- Perform root cause analysis and drive end-to-end remediation, coordinating with internal teams and external suppliers where needed.
- Maintain, monitor, and troubleshoot vessel IT infrastructure, including servers, networks, endpoints, and satellite communications.
- Support installation, configuration, and maintenance of onboard IT systems and marine applications.
- Ensure effective backup, disaster recovery, and business continuity processes are in place and regularly tested.
- Manage IT hardware lifecycle activities, including deployment, upgrades, and decommissioning.
- Deliver IT changes and support projects in line with change management, risk, and documentation standards.
- Contribute to cybersecurity controls, including patching, access management, endpoint protection, and policy enforcement.
- Collaborate with vendors and service providers to ensure reliable and secure Vessel IT services.
Requirements
- 5+ years’ experience as a Vessel IT Engineer or in a similar IT support role; candidates with strong general IT experience will also be considered.
- Degree or relevant IT certification.
- Strong knowledge of Windows 11 and Microsoft 365 support.
- Solid understanding of Windows Server (Active Directory, DNS, file services).
- Good grasp of IP networking (VLANs, routing, switching) and network troubleshooting.
- Understanding of network security concepts (firewalls, VPNs, endpoint protection).
- Experience with virtualisation (VMware, Hyper‑V, or Scale Computing HyperCore).
- Familiarity with ITSM tools, remote support, and endpoint management platforms.
- Experience supporting network infrastructure (switches, routers, firewalls).
- Knowledge of satellite communications and remote connectivity troubleshooting.
- Willingness to travel internationally to vessels.
Nice to have
- PowerShell or scripting experience.
- Backup and recovery tools (e.g. Veeam).
- Cyber security or risk assessment experience.
Behaviours
- Proactive, accountable, and solution-focused.
- Strong troubleshooting and analytical skills.
- Detail-oriented with clear communication.
Senior Vessel IT Engineer in London employer: Navigator Gas
As a leading player in the maritime industry, we pride ourselves on fostering a dynamic work environment that prioritises safety, innovation, and employee development. Our European offices, including Gdynia, Copenhagen, and London, offer a collaborative culture where you can thrive alongside a global team of experts, while enjoying opportunities for professional growth and advancement. With a commitment to cutting-edge technology and robust support systems, we ensure our employees are equipped to excel in their roles and contribute meaningfully to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Vessel IT Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Navigator Gas values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Navigator Gas might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Navigator Gas!
✨Direct Apply to Navigator Gas
Let's not forget to apply directly through the Navigator Gas website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Vessel IT Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Navigator Gas.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Navigator Gas. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Navigator Gas
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
