Crisis Communications Manager

Crisis Communications Manager

Full-Time 46300 - 52800 £ / year (est.) No working from home possible
Navigate Response Ltd

At a Glance

  • Tasks: Lead crisis communications and manage media interactions for global incidents.
  • Company: Join Navigate Response, a top crisis communications network in the shipping industry.
  • Benefits: Gain valuable experience, travel opportunities, and work in a dynamic team environment.
  • Other info: Fast-paced role with opportunities for international travel and professional growth.
  • Why this job: Make a real impact by helping clients navigate crises and enhance their communication strategies.
  • Qualifications: Exceptional writing skills, public speaking confidence, and a passion for crisis management.

The predicted salary is between 46300 - 52800 £ per year.

Navigate Response, an Ambipar company, is the strongest global crisis communications network specializing in the international shipping, port and offshore industries. Headquartered in London, Houston and Singapore, we operate a global network of 45 offices in 30 countries around the world. We provide expert advice, counsel and hands‑on support to ensure that our clients’ side of the story is presented to the outside world in a consistent, coherent and professional manner. Preparation is key to successful crisis communications, and we provide annual planning, testing, exercising and training services to all our clients.

About the role:

Based at our London headquarters, the crisis communications manager will be an integral part of the Navigate Response team – managing initial responses to incidents and manning our 24/7 incident line. The role will also involve coordinating emergency response drills and working with our senior trainers (and on your own) to provide high quality media response training to our clients at all levels.

Day‑to‑day duties will include:

  • Leading crisis communications activities for some of the hundreds of cases we respond to every year
  • Developing crisis communication strategies for incident response
  • Drafting written communications & copywriting
  • Acting as a press officer and managing media interactions
  • Media and social media monitoring
  • Developing and maintaining outstanding relationships with clients
  • Conducting business development activities

What we look for in candidates:

  • Excellent (and we do mean excellent) writer
  • Confident and polished public speaker
  • Knowledge of commercial shipping and/or crisis communications experience
  • Excellent team player with great interpersonal skills
  • Keen to learn new skills and problem solve on the fly
  • Experience delivering senior level media (or other relevant) training programs
  • Willing and able to travel internationally (sometimes on short notice)
  • Highly organized with abundant common sense and the ability to muck‑in and get the job done
  • Work well under intense pressure and show initiative during slow periods
  • Social media management and monitoring experience would be a significant asset
  • Business development experience would be an asset
  • Tech skills and website development experience would be an asset

Crisis Communications Manager employer: Navigate Response Ltd

At Navigate Response, an Ambipar company, we pride ourselves on being a leading employer in the crisis communications sector, offering a dynamic work environment in our London headquarters. Our team thrives on collaboration and innovation, providing ample opportunities for professional growth through hands-on training and exposure to high-stakes situations. With a commitment to employee well-being and a culture that values excellence, we ensure that our staff are equipped to succeed while making a meaningful impact in the international shipping and offshore industries.

Navigate Response Ltd

Contact Details:

Navigate Response Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Crisis Communications Manager

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We think you need these skills to ace Crisis Communications Manager

Crisis Communications
Media Relations
Copywriting
Public Speaking
Social Media Monitoring
Client Relationship Management
Business Development

Some tips for your application 🫡

Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!

Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.

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Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Navigate Response Ltd.

How to prepare for a job interview at Navigate Response Ltd

Master the Art of Storytelling

In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.

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Showcase Our Versatility

As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.