Package:Company van, tablet, mobile, 22days’ holiday(+bank holidays), pension, bonus, private health (after qualifying period)
Provide on-site fault-finding and breakdown support for the manufacturer’s domestic boilers and hot-water products across the South-East. You’ll also handle phone-line support on a rota and assist the sales team with occasional installer events and training sessions.
DETAILS:
Job Type: Full Time, Field-Based.
Department : Technical Services
Salary range: £35,000 - £40,000(depending on experience) + £150 for Saturday rota
Experience: Mid
Education: Specified Below
Job Location: West Winch Road , 1 , Kings Lynn , England , PE33 0NF , United Kingdom
Job Expectations:
Key Duties. :
- Diagnose and repair boiler faults at customer premises.
- Cover the technical helpline (weekday and Saturday rota).
- Monitor and mentor local service agents, ensuring standards and stock levels.
- Deliver product training to installers and agents (presentations & live demos).
- Resolve customer complaints quickly and cost-effectively.
- Contribute ideas and feedback to the wider technical team.
Key Responsibilities:
Proven :
boiler fault-finding/breakdown experience (ideally 5+years)
Current :
ACS Core & Boiler tickets (CCN1, CENWAT).
Full :
UK driving licence and residence within the region.
Strong :
Air-source heat-pump or F-Gas Cat1 certification.
Technical Engineer – East Anglia in King's Lynn employer: Navien Ltd
Navien Ltd is an exceptional employer, offering a dynamic work environment in Guildford where innovation meets support. Employees benefit from comprehensive training opportunities, a collaborative culture that values teamwork, and the chance to contribute to a leading global manufacturer in the heating industry. With a focus on employee growth and development, Navien ensures that every team member can thrive while making a meaningful impact in the field of domestic boilers and hot water products.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Engineer – East Anglia in King's Lynn
✨Join Local Manufacturing Groups
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✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Navien Ltd, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Navien Ltd specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Navien Ltd
✨Know Your Manufacturing Processes
Before you walk into the interview with Navien Ltd, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Navien Ltd value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
