On-Site Customer Service Rep - Fast-Paced Support & Coordination in Guildford

On-Site Customer Service Rep - Fast-Paced Support & Coordination in Guildford

Guildford Full-Time 29000 - 32000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch customer support and coordinate with engineers in a fast-paced setting.
  • Company: Join Navien UK Ltd, a dynamic team in Guildford.
  • Benefits: Gain valuable experience and develop your communication skills.
  • Other info: Fast-paced environment with opportunities for growth and learning.
  • Why this job: Be the voice of our brand and make a difference for customers every day.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 29000 - 32000 Β£ per year.

Navien UK Ltd is seeking a Customer Service Representative to join our busy team in Guildford.

You will communicate with customers and engineers by phone and email to maintain high standards of service in a fast-paced environment.

Key duties include handling inquiries, raising jobs when needed, coordinating with engineers and the warehouse, and chasing invoices while delivering product information with a customer-focused approach.

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On-Site Customer Service Rep - Fast-Paced Support & Coordination in Guildford employer: Navien Ltd

Navien Ltd is an exceptional employer, offering a dynamic work environment in Guildford where innovation meets support. Employees benefit from comprehensive training opportunities, a collaborative culture that values teamwork, and the chance to contribute to a leading global manufacturer in the heating industry. With a focus on employee growth and development, Navien ensures that every team member can thrive while making a meaningful impact in the field of domestic boilers and hot water products.

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Contact Details:

Navien Ltd Recruitment Team

We think you need these skills to ace On-Site Customer Service Rep - Fast-Paced Support & Coordination in Guildford

Customer Communication
Phone and Email Etiquette
Service Coordination
Inquiry Handling
Job Raising
Invoice Management
Product Knowledge