At a Glance
- Tasks: Support sales and customer experience teams by managing quotes, renewals, and operational processes.
- Company: NAVEX, a leader in ethical operations and safety.
- Benefits: Competitive pay, growth opportunities, and a supportive culture.
- Other info: Join a collaborative team committed to your success and professional growth.
- Why this job: Make a real impact while working in a fast-paced, innovative environment.
- Qualifications: 2+ years in operations, strong attention to detail, and excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. Our high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.
We are looking for a detail-oriented GTM Operations Specialist to join our Center of Excellence team. In this role, you will be the operational backbone, handling everything from quote building and renewals to credits, change orders, and internal escalations. You will serve as a critical partner to our Sales and Customer Experience teams, helping ensure timely and accurate execution across revenue operations workflows. You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!
What you’ll get:
- Meaningful Purpose: Your work helps organisations operate with integrity and protect their people—at a scale few companies can match.
- High-Performance Environment: We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
- Candid, Supportive Culture: We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
- Growth That Matters: You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
- Rewards for Results: We provide clear, competitive compensation designed to recognise measurable outcomes and real impact.
What you’ll do:
- Build, validate, and process quotes, renewal order forms, change orders, and term realignments with accuracy and efficiency.
- Process customer credits, usage overages, and product decommissions while ensuring proper documentation and compliance with internal procedures.
- Support operational integration initiatives related to mergers, acquisitions, and customer migrations.
- Provide guidance and support for CPQ processes, configurations, troubleshooting, and issue resolution.
- Manage internal escalations from intake through resolution, while delivering clear and timely updates to stakeholders.
- Identify operational friction points and contribute to the standardisation, documentation, and continuous improvement of best practices.
What you’ll bring:
- 2+ years in account management, revenue operations, sales operations, or a similar operational role.
- Strong attention to detail with the ability to effectively manage multiple priorities in a fast-paced environment.
- Clear, professional written and verbal communication skills.
- Proven ability to collaborate cross-functionally and navigate ambiguity with confidence and adaptability.
- Excellent organisational and time management skills, with the ability to meet deadlines and drive tasks to completion.
- Strong analytical thinking and problem-solving capabilities.
- Experience with Salesforce preferred; Salesforce CPQ experience is a plus.
Culture Agility: Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through.
AI Readiness: Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes.
Fuel performance and outcomes: Leverage your job competencies and champion NAVEX’s core values.
We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.
GTM Operations Specialist - EMEA employer: NAVEX
At NAVEX, we pride ourselves on being an exceptional employer, offering a high-performance environment where your contributions truly matter. Our collaborative culture fosters open communication and bold thinking, ensuring you receive the support and feedback necessary for meaningful growth. Located in a dynamic setting, we empower our employees to take ownership of their work while providing competitive compensation that rewards real impact.
StudySmarter Expert Advice🤫
We think this is how you could land GTM Operations Specialist - EMEA
✨Tip Number 1
Network like a pro! Reach out to current employees at NAVEX on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the GTM Operations Specialist role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding NAVEX's values and culture. Think about how your skills in account management and revenue operations align with their mission of making the world safer and more ethical. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves managing internal escalations and operational friction points, be ready to discuss specific examples from your past experience where you successfully navigated challenges. This will showcase your analytical thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining NAVEX and contributing to their mission. Let’s get you that job!
We think you need these skills to ace GTM Operations Specialist - EMEA
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the GTM Operations Specialist role. Highlight your experience in revenue operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Attention to Detail:Since this role requires strong attention to detail, include examples in your application that demonstrate your ability to manage multiple priorities accurately. We love candidates who can keep things organised and efficient!
Communicate Clearly:Your written communication skills are key! Ensure your application is clear, professional, and free of errors. We appreciate candidates who can express their ideas effectively, as this will be crucial in your role with us.
Apply Through Our Website:We encourage you to apply directly through our career page. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NAVEX
✨Know Your Stuff
Before the interview, dive deep into NAVEX's mission and values. Understand how their focus on ethics and safety aligns with your own experiences. Be ready to discuss how your background in revenue operations can contribute to their goals.
✨Showcase Your Detail Orientation
As a GTM Operations Specialist, attention to detail is key. Prepare examples from your past roles where you successfully managed multiple priorities or improved processes. Highlight specific instances where your meticulous nature made a difference.
✨Communicate Clearly
Practice articulating your thoughts clearly and professionally. Since this role involves cross-functional collaboration, be prepared to demonstrate your communication skills through examples of how you've navigated ambiguity and resolved issues in previous positions.
✨Embrace the Culture
NAVEX values bold thinking and continuous improvement. During the interview, express your willingness to embrace feedback and adapt. Share how you've contributed to a supportive team environment and how you plan to bring that mindset to their culture.
