At a Glance
- Tasks: Support office operations, greet visitors, and coordinate team activities.
- Company: NAVEX is a fast-growing company focused on making the world safer and more ethical.
- Benefits: Enjoy career growth, competitive pay, wellbeing programs, and flexible work-life balance.
- Why this job: Join a vibrant culture where your creativity can shine and make a real impact.
- Qualifications: A levels or above with 6+ months of customer service experience required.
- Other info: This is a part-time role requiring a 20-hour commitment per week.
The predicted salary is between 22000 - 37000 £ per year.
At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact.
As a People Services Specialist, you are essential to the experience we are committed to creating for our customers, guests, and team members. In this role, you will be greeting and directing visitors while supporting various office and administrative duties to ensure daily office operations. You will have the opportunity to collaborate with all departments across the organisation as you facilitate a variety of team activities. Your creativity driving our NAVEX Connect events will elevate our company culture and the fun work environment our employees experience.
Please note, this is a part-time defined term position and will require a 20-hour per work week commitment at our Hammersmith location.
What You’ll Get- Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights.
- Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits.
- Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe.
- Life flexibility. We want you to bring your best self to work every day.
- An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home.
- Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.
- Collect incoming post from the Hub’s Reception team, open, sort and distribute accordingly.
- Assist with outgoing mail and deliveries.
- Act as liaison point with the UK Team for any guests visiting the Hub.
- Provide ad hoc administrative support to International General Manager and HR Director, Talent Services.
- Plan and coordinate meetings and on-site event logistics.
- Order, distribute and maintain Hub stationery supplies and refreshments.
- Maintain the appearance of all common areas.
- Participate in the global NAVEX initiatives in conjunction with People Services Specialists in other locations.
- Attend monthly Tenants’ Meeting as the Navex representative.
- Ensure Fire Wardens and First Aiders are trained in accordance with Health and Safety best practice.
- Address any other ad hoc requirements that surface in a timely manner.
- A levels or above.
- 6+ months of experience providing excellent customer service.
- Demonstrable computer proficiency in Outlook, MS Word and Excel.
- Experience handling confidential information.
- The ability to take initiative and work independently as well as within a team environment.
- Excellent verbal and written communication skills.
We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals. Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team. Pay progression based on your performance.
We’re committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this.
We’re an equal opportunity employer, including all disability and veteran status.
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
People Services Specialist employer: NAVEX Global, Inc.
Contact Detail:
NAVEX Global, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Specialist
✨Tip Number 1
Familiarise yourself with NAVEX's mission and values. Understanding their commitment to ethics and customer focus will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of NAVEX on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the People Services Specialist role.
✨Tip Number 3
Prepare to discuss specific examples of your customer service experience. Since the role requires excellent interpersonal skills, having anecdotes ready that demonstrate your ability to handle diverse situations will set you apart.
✨Tip Number 4
Showcase your organisational skills by preparing a mock plan for an event or meeting. This could be a great way to demonstrate your initiative and creativity, which are key aspects of the People Services Specialist position.
We think you need these skills to ace People Services Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administrative roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills align with NAVEX's mission and values, particularly in creating a positive workplace culture.
Highlight Relevant Skills: Emphasise your computer proficiency, communication skills, and ability to handle confidential information. Provide examples of how you've successfully worked both independently and as part of a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at NAVEX Global, Inc.
✨Show Your Customer Service Skills
As a People Services Specialist, you'll be interacting with various stakeholders. Be prepared to share examples of how you've provided excellent customer service in the past, highlighting your ability to engage and collaborate with diverse individuals.
✨Demonstrate Initiative
This role requires someone who can take initiative and work independently. During the interview, discuss situations where you've proactively solved problems or improved processes, showcasing your ability to work autonomously.
✨Highlight Your Organisational Skills
You'll be responsible for coordinating meetings and events, so it's crucial to demonstrate your organisational skills. Prepare to talk about how you manage multiple tasks and ensure everything runs smoothly, especially in a busy environment.
✨Familiarise Yourself with NAVEX's Culture
NAVEX values a fun and ethical workplace. Research their company culture and be ready to discuss how your personal values align with theirs. Showing that you understand and appreciate their mission will make a positive impression.