At a Glance
- Tasks: Lead a hybrid team to enhance customer engagement and retention for SMB and Mid-Market clients.
- Company: NAVEX Global, Inc., a leader in customer experience with a focus on growth.
- Benefits: Fast-paced environment, commitment to your success, and opportunities for professional development.
- Other info: Join a high-performance culture that values your growth and success.
- Why this job: Make a real impact on customer satisfaction across EMEA and APAC markets.
- Qualifications: 5+ years in customer success and proven team leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
NAVEX Global, Inc. seeks a Manager of Customer Experience to lead a hybrid team in London. You will drive customer engagement and retention for SMB and Mid-Market clients across EMEA and APAC.
The ideal candidate has over 5 years in customer success and a strong track record in team leadership. You will be pivotal in enhancing operational processes and ensuring top-tier customer satisfaction.
This role offers a fast-paced, high-performance environment supported by NAVEX's commitment to your success and growth.
Head of SMB & Mid-Market Customer Experience in London employer: NAVEX Global, Inc.
At NAVEX, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment that fosters career growth and personal development. Our commitment to employee wellbeing is reflected in our competitive pay, comprehensive benefits, and a culture that values collaboration and innovation. Join us in making a meaningful impact while enjoying the flexibility and support needed to thrive both professionally and personally.
