GTM Operations Specialist - EMEA in London

GTM Operations Specialist - EMEA in London

London Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
NAVEX Global, Inc.

At a Glance

  • Tasks: Manage quotes, customer credits, and support operational integration initiatives.
  • Company: Join a leading organisation committed to integrity and innovation.
  • Benefits: Competitive pay, growth opportunities, and a supportive work culture.
  • Other info: Embrace AI and emerging tech to elevate your work and drive results.
  • Why this job: Make a real impact while developing your skills in a fast-paced environment.
  • Qualifications: 2+ years in operations, strong communication, and analytical skills required.

The predicted salary is between 40000 - 50000 £ per year.

What you’ll get:

  • Meaningful Purpose. Your work helps organisations operate with integrity and protect their people—at a scale few companies can match.
  • High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
  • Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
  • Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
  • Rewards for Results. We provide clear, competitive compensation designed to recognise measurable outcomes and real impact.

What you’ll do:

  • Build, validate, and process quotes, renewal order forms, change orders, and term realignments with accuracy and efficiency.
  • Process customer credits, usage overages, and product decommissions while ensuring proper documentation and compliance with internal procedures.
  • Support operational integration initiatives related to mergers, acquisitions, and customer migrations.
  • Provide guidance and support for CPQ processes, configurations, troubleshooting, and issue resolution.
  • Manage internal escalations from intake through resolution, while delivering clear and timely updates to stakeholders.
  • Identify operational friction points and contribute to the standardisation, documentation, and continuous improvement of best practices.

What you’ll bring:

  • 2+ years in account management, revenue operations, sales operations, or a similar operational role.
  • Strong attention to detail with the ability to effectively manage multiple priorities in a fast-paced environment.
  • Clear, professional written and verbal communication skills.
  • Proven ability to collaborate cross-functionally and navigate ambiguity with confidence and adaptability.
  • Excellent organisational and time‑management skills, with the ability to meet deadlines and drive tasks to completion.
  • Strong analytical thinking and problem‑solving capabilities.
  • Experience with Salesforce preferred; Salesforce CPQ experience is a plus.
  • Culture Agility. Comfort working in a fast‑paced, candid environment that values innovation, healthy debate, and follow‑through.
  • AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes.
  • Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values.

Our side of the deal:

We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.

GTM Operations Specialist - EMEA in London employer: NAVEX Global, Inc.

NAVEX is an exceptional employer that prioritises meaningful purpose and high performance, allowing you to make a significant impact while enjoying a supportive and candid work culture. With a strong focus on employee growth, competitive compensation, and a commitment to innovation, you'll find ample opportunities to develop your skills and advance your career in a fast-paced environment. Join us in EMEA, where your contributions are valued, and your success is our priority.

NAVEX Global, Inc.

Contact Details:

NAVEX Global, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land GTM Operations Specialist - EMEA in London

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We think you need these skills to ace GTM Operations Specialist - EMEA in London

Attention to Detail
Account Management
Revenue Operations
Sales Operations
Operational Integration
CPQ Processes
Issue Resolution

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.

Tailor Your Documents for Us:When applying for a full-time role at NAVEX Global, Inc., tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.

How to prepare for a job interview at NAVEX Global, Inc.

Show off your analytical skills

In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!

Practice your technical know-how

Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.

Portfolio of Projects

Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.

Know their business model

Get familiar with NAVEX Global, Inc.’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.