At a Glance
- Tasks: Lead a hybrid team to enhance customer engagement and retention for SMB and Mid-Market clients.
- Company: NAVEX Global, Inc., a leader in customer experience with a focus on growth.
- Benefits: Fast-paced environment, commitment to your success, and opportunities for professional development.
- Other info: Join a high-performance team dedicated to your growth and success.
- Why this job: Make a real impact on customer satisfaction and operational processes in a dynamic setting.
- Qualifications: Over 5 years in customer success and proven team leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
NAVEX Global, Inc. seeks a Manager of Customer Experience to lead a hybrid team in London. You will drive customer engagement and retention for SMB and Mid-Market clients across EMEA and APAC.
The ideal candidate has over 5 years in customer success and a strong track record in team leadership. You will be pivotal in enhancing operational processes and ensuring top-tier customer satisfaction.
This role offers a fast-paced, high-performance environment supported by NAVEX's commitment to your success and growth.
Head of SMB & Mid-Market Customer Experience employer: NAVEX Global, Inc.
NAVEX Global, Inc. is an exceptional employer that prioritises employee growth and development within a dynamic and fast-paced environment in London. With a strong focus on customer engagement and retention, employees are empowered to enhance operational processes while enjoying a supportive work culture that values collaboration and innovation. The company offers unique opportunities for career advancement, making it an ideal place for those seeking meaningful and rewarding employment.
