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For Companies At a Glance
- Tasks: Provide hands-on IT support and ensure tech solutions meet user needs.
- Company: Join Navantia UK, a growing engineering and industrial organisation.
- Benefits: Competitive salary, company pension, life assurance, and learning opportunities.
- Why this job: Make a real impact in a varied IT role while supporting your colleagues.
- Qualifications: Relevant IT qualification and recent experience in a busy support environment.
- Other info: Inclusive workplace committed to equal opportunities for all candidates.
The predicted salary is between 30000 - 42000 £ per year.
Navantia UK is looking for a proactive IT Support Officer to support our growing operations at the Methil site. This role is ideal for someone who enjoys being close to the business, understands user needs, and can translate those needs into reliable, effective technology solutions.
The Role
- Provide first- and second-line IT support for PCs, laptops, printers and related hardware
- Support users across Windows 11 and Microsoft 365 environments
- Actively communicate with business areas to understand IT needs and priorities
- Collect, manage and coordinate IT demand with the Technology & Security team
- Advise and support colleagues on IT-related queries and solutions
- Act as a subject matter expert for IT at site level
- Support and lead business change linked to new systems or technology rollouts
- Act as a conduit between users and technical delivery teams to ensure requirements are clearly understood and met
What We’re Looking For
- Relevant IT qualification (hardware-focused preferred)
- Recent IT support experience in a busy office or operational environment
- Proven experience supporting PCs, laptops, printers and user hardware
- Strong working knowledge of Windows 11 and Microsoft 365
- Clear communicator with a customer-focused mindset
- Organised, proactive and able to manage multiple priorities
Why Join Navantia UK?
- Be part of a growing UK engineering and industrial organisation
- Work in a varied, site-based IT role with real business impact
- Join a collaborative team that values practical solutions and continuous improvement
If you’re an IT support professional who enjoys working close to the business and making technology work for people, apply now to join Navantia UK in Methil.
Additional Information
Equal Opportunity: We are dedicated to fostering an inclusive and diverse workplace. To ensure equal opportunities for all candidates, we commit to a fair and unbiased recruitment process at every stage. This includes ensuring hiring managers are aware of legislation, providing reasonable accommodations for candidates with disabilities, and actively seeking to eliminate any form of discrimination based on race, gender, age, religion, sexual orientation, or any other protected characteristic. Our goal is to create a recruitment environment where every candidate feels valued and has an equal chance to succeed.
If you experience difficulties or are unable to apply for a role on-line please contact us at and one of the team will be in contact to help you.
Competitive salary, Company pension, Life Assurance, L&D opportunities.
IT Support Officer in Methil employer: Navantia UK
Contact Detail:
Navantia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Officer in Methil
✨Tip Number 1
Network like a pro! Reach out to current employees at Navantia UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the IT Support Officer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Windows 11 and Microsoft 365, as well as any hands-on support experience you've had. We want to see your passion for tech!
✨Tip Number 3
Show off your customer-focused mindset during interviews. Share examples of how you've successfully supported users in the past and how you’ve translated their needs into effective solutions. We love a proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Navantia UK.
We think you need these skills to ace IT Support Officer in Methil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience and skills, especially with Windows 11 and Microsoft 365. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team at Navantia UK. Keep it friendly and professional, just like we are!
Show Off Your Communication Skills: As an IT Support Officer, clear communication is key. In your application, demonstrate your ability to translate technical jargon into user-friendly language. We love candidates who can connect with people and understand their needs!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Navantia UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11 and Microsoft 365. Be ready to discuss how you've supported users in these environments before, as this will show that you understand the tools you'll be working with.
✨Communicate Like a Pro
Since this role involves acting as a link between teams, practice clear and concise communication. Think about examples where you've successfully translated user needs into tech solutions, and be prepared to share those stories.
✨Show Your Organisational Skills
The job requires managing multiple priorities, so come prepared with examples of how you've juggled tasks in a busy IT support environment. Highlight any tools or methods you use to stay organised and efficient.
✨Be Ready for Change
This role involves supporting business changes linked to new systems. Think about times you've helped implement new technology or processes, and be ready to discuss how you approached those challenges and what the outcomes were.
