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- Tasks: Support IT needs, communicate with teams, and implement tech solutions.
- Company: Join Navantia UK, a leader in naval shipbuilding with a rich heritage.
- Benefits: Enjoy competitive salary, pension, life assurance, and learning opportunities.
- Why this job: Be part of a dynamic team shaping Britain's defence and energy sectors.
- Qualifications: Relevant IT qualification and experience in a busy office environment required.
- Other info: We value diversity and ensure an inclusive recruitment process for all.
The predicted salary is between 28800 - 43200 £ per year.
Established in 2022, Navantia UK is a subsidiary of Navantia SA, a Spanish state-owned company with over 300 years of naval shipbuilding history. In January 2025, Navantia UK completed the acquisition of Harland & Wolff and its four historic facilities in Belfast, Appledore, Methil, and Arnish. By combining Harland & Wolff’s proud heritage and facilities with Navantia’s global expertise, Navantia UK is well-positioned to strengthen Britain’s defence, maritime and energy industrial capabilities, supporting jobs and economic growth across the country.
The mission of the IT Support Officer is to strategically align the function with the objectives of the Business and Areas, understanding the needs and expectations of internal and external customers and coordinating with the rest of the Technology and Security organisation (T&S) to translate those needs into effective and optimised technology solutions.
- Active communication between the Business/Area and T&S.
- Clear identification of the needs of the Business/Area in terms of Information Technologies.
- Focus on the Business needs to ensure the value that T&S can bring to the Business.
- Collect the needs and manage the demand of the Business in technology matters.
- Advise and support the business/area under his/her responsibility on issues related to T&S.
- Act as a subject matter expert to the Business for aspects related to IT.
- Lead the changes in the Business related to the new implementations.
- Act as a conduit between colleagues in the Business and the T&S team who must deliver their requirements.
Qualifications:
- Relevant IT qualification (Ideally Hardware).
- Relevant and recent IT support experience in a busy office environment.
- Demonstrable track record of providing support of PC’s, laptops, printers etc.
- Demonstrable experience of providing support for MS Windows 10 and 11, Office M365.
Additional Information:
Equal Opportunity: We are dedicated to fostering an inclusive and diverse workplace. To ensure equal opportunities for all candidates, we commit to a fair and unbiased recruitment process at every stage. This includes ensuring hiring managers are aware of legislation, providing reasonable accommodations for candidates with disabilities, and actively seeking to eliminate any form of discrimination based on race, gender, age, religion, sexual orientation, or any other protected characteristic. Our goal is to create a recruitment environment where every candidate feels valued and has an equal chance to succeed.
If you experience difficulties or are unable to apply for a role on-line please contact us at people.skills@harland-wolff.com and one of the team will be in contact to help you.
Competitive salary, Company pension, Life Assurance, L&D opportunities.
IT Support Officer employer: Navantia UK
Contact Detail:
Navantia UK Recruiting Team
people.skills@harland-wolff.com
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Officer
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as MS Windows 10 and 11, and Office M365. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively liaised between technical teams and non-technical staff in previous roles. This will highlight your ability to act as a conduit between the Business and the Technology and Security organisation.
✨Tip Number 3
Research Navantia UK's recent developments and their integration with Harland & Wolff. Understanding their business objectives will allow you to tailor your discussions around how you can align IT support with their strategic goals.
✨Tip Number 4
Prepare to discuss your approach to managing technology demands from the business. Think about how you would prioritise requests and ensure that the IT solutions provided add value to the organisation, as this is a key aspect of the role.
We think you need these skills to ace IT Support Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the IT Support Officer position. Familiarise yourself with the specific technologies mentioned in the job description, such as MS Windows 10 and 11, and Office M365.
Tailor Your CV: Customise your CV to highlight relevant IT support experience. Emphasise your skills in providing support for PCs, laptops, and printers, and ensure that your qualifications align with the requirements stated in the job description.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of the company's mission and how your skills can contribute to their objectives. Mention your ability to communicate effectively with both technical and non-technical stakeholders.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at Navantia UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an IT Support Officer. Familiarise yourself with the specific technologies mentioned in the job description, such as MS Windows 10 and 11, and Office M365. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare to discuss your relevant IT support experience in detail. Be ready to provide examples of how you've successfully supported hardware and software in a busy office environment. Highlight any specific challenges you faced and how you overcame them.
✨Communicate Effectively
Since the role involves active communication between the Business and Technology & Security teams, practice articulating your thoughts clearly. Be prepared to explain technical concepts in simple terms, as you may need to bridge the gap between IT and non-IT colleagues.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your problem-solving abilities. Think of past experiences where you identified a problem, proposed a solution, and implemented it successfully. This will show your potential employer that you can handle real-world IT issues effectively.
