At a Glance
- Tasks: Support IT systems, troubleshoot issues, and assist staff with tech queries.
- Company: Join Navantia UK, a leader in maritime and defence innovation.
- Benefits: Enjoy a competitive salary, generous holiday, and career development opportunities.
- Other info: Great workplace culture with on-site parking and life assurance.
- Why this job: Be part of a dynamic team enhancing Britain's defence and energy capabilities.
- Qualifications: Experience in IT support and familiarity with Windows and Office applications.
The predicted salary is between 30000 - 42000 £ per year.
Established in 2022, Navantia UK is a subsidiary of Navantia SA, a Spanish state‑owned company with over 300 years of naval shipbuilding history. In January 2025, Navantia UK completed the acquisition of Harland & Wolff and its four historic facilities in Belfast, Appledore, Methil, and Arnish. By combining Harland & Wolff’s proud heritage and facilities with Navantia’s global expertise, Navantia UK is well‑positioned to strengthen Britain’s defence, maritime and energy industrial capabilities, supporting jobs and economic growth across the country.
Responsibilities
- Update hardware and software asset register.
- Install firmware updates to hardware devices.
- Assist the 3rd party support teams with any updates to line of business applications.
- Work tickets escalated by 3rd party support teams for onsite engineer only work.
- Deal with any hardware issues with peripherals.
- Deploy new PCs, tablets and mobiles.
- Printer and peripheral installation.
- Maintain windows deployment systems with latest drivers for all PCs.
- Cabling and patching work.
- New staff IT inductions.
- Basic training on IT tasks.
- Assist staff with their use of all Business Applications/helping on IT items they are stuck with.
Qualifications
- Relevant and recent IT support experience in a busy office environment.
- Demonstrable track record of providing support of PC’s, laptops, printers etc.
- Demonstrable experience of providing support for MS Windows 10 and 11, Office M365.
Benefits
- Competitive base salary.
- Company pension.
- 33 days holiday.
- Life Assurance.
- L&D opportunities.
- On-site parking.
If you experience difficulties or are unable to apply for a role online please contact us at people.skills@harland-wolff.com and one of the team will be in contact to help you.
IT Support Technician in Belfast employer: Navantia UK
Navantia UK is an exceptional employer, offering a dynamic work environment that combines the rich heritage of Harland & Wolff with the innovative spirit of Navantia. Employees benefit from competitive salaries, generous holiday allowances, and robust learning and development opportunities, all while contributing to vital projects that enhance Britain's defence and maritime capabilities. Located in Belfast, our team enjoys a supportive culture that prioritises growth and collaboration, making it an ideal place for IT professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings at Navantia UK or other companies.
✨Tip Number 2
Prepare for those interviews! Research common IT support questions and practice your answers. Make sure you can talk about your experience with Windows 10/11 and Office M365 confidently, as these are key skills for the role.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss specific examples of how you've tackled hardware issues or assisted colleagues with tech problems. This will demonstrate your hands-on experience and ability to think on your feet.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Navantia UK team!
We think you need these skills to ace IT Support Technician in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant IT support experience. We want to see how you've tackled hardware and software issues in busy environments, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Technician role. Mention your experience with MS Windows 10 and 11, and how you can help our team at Navantia UK.
Show Off Your Skills:When filling out your application, be sure to showcase your skills in deploying new PCs, handling peripherals, and assisting staff with business applications. We love seeing candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. If you run into any issues, just drop us a line at people.skills@harland-wolff.com and we’ll sort it out together!
How to prepare for a job interview at Navantia UK
✨Know Your Tech
Brush up on your knowledge of hardware and software, especially Windows 10 and 11, as well as Office M365. Be ready to discuss your experience with troubleshooting common issues, as this will show that you’re not just familiar with the tech but can also handle real-world problems.
✨Showcase Your Experience
Prepare specific examples from your past roles where you successfully resolved IT issues or improved processes. This could include anything from deploying new PCs to assisting staff with business applications. Real-life stories will make your skills more relatable and memorable.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking insightful questions about the team dynamics or the tools they use. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to get comfortable with common interview questions. Focus on articulating your thoughts clearly and confidently, which will help you stand out during the actual interview.
