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- Tasks: Provide hands-on support for PLM and CAD applications in engineering and manufacturing.
- Company: Join a forward-thinking company committed to inclusivity and equal opportunity.
- Benefits: Enjoy a competitive salary, pension, life assurance, and exciting project opportunities.
- Other info: Work in a dynamic environment with opportunities for growth and development.
- Why this job: Be at the heart of operations, making a real impact on critical systems.
- Qualifications: Experience with PLM/CAD applications and strong communication skills are essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Be the on‑site expert for business and enterprise applications, ensuring stable, reliable, and proactive application support across the site. You will keep critical engineering and manufacturing applications running, providing first‑line support and owning tickets through to resolution. This role places you at the heart of the operation supporting PLM, CAD, and SAP, as well as everyday applications, working directly with engineers and production teams, and taking full ownership of issues from first report to final fix.
Acting as the local interface between site teams and stakeholders, Enterprise Applications, and the wider IT organisation, you will support a complex engineering and manufacturing environment. The role requires strong hands‑on experience with business‑critical systems, particularly PLM and CAD, and a clear understanding of how applications enable engineering, production, and operational processes. If you thrive in hands‑on application support, understand engineering workflows, and want real ownership of mission‑critical systems, this role is for you.
The Role
- Provide hands‑on first‑line application support for PLM and CAD systems used by engineering and manufacturing teams, owning incidents, requests, and problems through to resolution.
- Develop deep, site‑specific knowledge of engineering workflows, configurations, integrations, and dependencies across PLM, CAD, SAP, and related systems, ensuring minimal disruption to design, engineering change, and production processes.
- Diagnose application issues and escalate effectively to central application SMEs, tracking progress through to closure.
- Build strong relationships with engineering, manufacturing, and operational stakeholders to understand application usage and identify improvement opportunities.
- Collaborate with Enterprise Applications teams to ensure consistent standards, knowledge sharing, and continuous improvement.
- Work closely with the Site IT Business Partner to align application support priorities.
- Participate in site and cross‑functional projects focused on digital transformation and process optimisation.
- Maintain accurate documentation for application support procedures and known issues.
- Provide on‑site support with occasional travel to other sites as required.
Qualifications What You Must Bring
- Demonstrable, hands‑on experience supporting PLM and CAD applications in a live engineering and manufacturing environment.
- Proven experience providing first‑line application support for PLM/CAD systems, owning incidents through to resolution.
- Strong working knowledge of engineering workflows, including design, engineering change control, and configuration management.
- Experience supporting engineers and manufacturing users in operational, production‑critical settings.
- Ability to diagnose PLM/CAD application issues and work effectively with central application SMEs to resolve them.
- Experience supporting integrated enterprise environments, including ERP systems (e.g. SAP) alongside PLM/CAD.
- Confident communicator with the ability to work directly with engineering and manufacturing stakeholders.
Additional Information
- Company pension
- Life assurance
- Opportunity to work on exciting projects
We are an Opening Doors employer, committed to equal opportunity and an inclusive workplace. Our approach, shaped by our values of service, trust, excellence, agility, dedication, and you, we focus on removing barriers and recognising potential. We are committed to fairness at every stage, including providing reasonable adjustments and actively working to eliminate discrimination. We believe talent is everywhere, and by widening access to opportunity and welcoming diverse experiences, we aim to create a workplace where every person feels valued and has an equal chance.
If you experience difficulties or are unable to apply for a role on‑line please contact us at people.skills@harland-wolff.com and one of the team will be in contact to help you.
Application Support in Methil employer: Navantia Group
Contact Detail:
Navantia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support in Methil
✨Tip Number 1
Get to know the company inside out! Research their engineering and manufacturing processes, especially around PLM and CAD systems. This will help you speak their language during interviews and show that you're genuinely interested in how they operate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on scenarios! Since this role involves first-line support, be ready to discuss how you'd tackle real-life application issues. Practise explaining your thought process clearly, as communication is key when working with engineers and production teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission of excellence in application support.
We think you need these skills to ace Application Support in Methil
Some tips for your application 🫡
Show Your Hands-On Experience: Make sure to highlight your hands-on experience with PLM and CAD applications in your application. We want to see how you've tackled real-world issues and provided first-line support, so share specific examples that demonstrate your skills.
Understand the Engineering Workflows: Dive into the details of engineering workflows in your application. We’re looking for candidates who understand design processes, engineering change control, and configuration management, so don’t shy away from showcasing your knowledge in these areas.
Communicate Clearly: Since this role involves working closely with engineers and manufacturing teams, make sure your application reflects your communication skills. Use clear and concise language to convey your experiences and how you’ve built relationships with stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Navantia Group
✨Know Your Applications
Make sure you have a solid understanding of PLM, CAD, and SAP systems. Brush up on how these applications support engineering workflows and manufacturing processes. Being able to discuss specific features or common issues will show that you're not just familiar with the systems but can also provide valuable insights.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved application issues in the past. Think about specific incidents where you took ownership from start to finish. This will highlight your hands-on experience and ability to work under pressure, which is crucial for this role.
✨Build Relationships
Since this role involves working closely with engineers and production teams, be ready to discuss how you've built strong working relationships in previous positions. Highlight your communication skills and how you’ve collaborated with stakeholders to improve application usage and resolve issues.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends in application support and digital transformation within engineering and manufacturing. Showing that you’re proactive about learning and adapting to new technologies will impress interviewers and demonstrate your commitment to continuous improvement.