Navan is seeking a Scaled Account Manager based in London to ensure travel and expense customers receive a seamless, value-driven experience across onboarding, renewal, and expansion. You will blend customer success, product support, and renewals to protect revenue and maximize outcomes.
You will own the renewal cycle, build product knowledge for admins, respond to inquiries, and drive adoption with cross-team collaboration. This role reports to the Manager, Scaled Account Management.
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London-Based Scaled Account Manager: Renewals & Success employer: Navan
Join a dynamic and innovative team where your contributions will directly shape the future of our hotel compensation processes. As a Credit Controller in this project-based role, you'll enjoy a collaborative work culture that values autonomy and encourages professional growth, all while making a tangible impact on our multinational operations. With opportunities to optimise processes and build strong relationships across diverse teams, this position offers a unique chance to thrive in a fast-paced environment and advance your career in the hospitality industry.
