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- Tasks: Lead the implementation of our travel platform for Mid-Market and Enterprise clients.
- Company: Join Navan, a leader in travel and expense solutions, driving innovation in the industry.
- Benefits: Enjoy a full-time role with opportunities for travel and collaboration across teams.
- Why this job: Be a key player in enhancing customer experiences and influencing product improvements.
- Qualifications: 5+ years in project management, fluent in German and English, with strong communication skills.
- Other info: This role offers a chance to work with diverse teams and make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
Enterprise Launch Manager – German Speaking
As a Launch Manager on the Account Manager team, you will be responsible for the successful implementation of Navan travel and expense platform with a portfolio of Mid-Market and Enterprise customers. You will play an integral part in ensuring our customers have a smooth and seamless onboarding experience by acting as the global project manager and technical point-of-contact through launch. This role will drive cross-functional partnerships with the Navan internal team – Sales, Support, Marketing, Product, Engineering, and Finance.
What You’ll Do:
- Oversee implementation from kickoff to go-live using strong project management and product expertise
- Develop project plans, coordinate deliverables, and ensure timely, quality deployments
- Streamline onboarding with process improvements and documentation updates
- Collaborate with Account Management to manage complex global implementations, understanding business needs and ensuring smooth adoption
- Guide customers through technical onboarding and escalate issues when needed
- Advocate for customers’ pain points to influence product improvements
- Lead training sessions for stakeholders and end users
What We’re Looking For:
- 5+ years in project/account management with experience advising clients, managing complex projects, and building strategic relationships
- Ability to align details with strategy and execute efficiently
- Strong communication, time management, and teamwork skills
- Passion for technology and problem-solving, with a focus on risk identification and creative solutions
- Strong language proficiency in German and English
- Willingness to travel for client visits
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Software Development #J-18808-Ljbffr
Enterprise Launch Manager - German Speaking employer: Navan
Contact Detail:
Navan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Launch Manager - German Speaking
✨Tip Number 1
Fokussiere dich auf deine Projektmanagement-Fähigkeiten. Da du für die Implementierung verantwortlich bist, solltest du Beispiele aus deiner bisherigen Erfahrung bereit haben, die zeigen, wie du komplexe Projekte erfolgreich geleitet hast.
✨Tip Number 2
Bereite dich darauf vor, deine Kommunikationsfähigkeiten unter Beweis zu stellen. Du wirst mit verschiedenen Teams und Kunden zusammenarbeiten, also sei bereit, deine Fähigkeit zur Zusammenarbeit und zum Aufbau von Beziehungen zu demonstrieren.
✨Tip Number 3
Zeige deine Leidenschaft für Technologie und Problemlösungen. Überlege dir konkrete Beispiele, in denen du technische Herausforderungen gemeistert hast und wie du kreative Lösungen gefunden hast, um diese zu bewältigen.
✨Tip Number 4
Sei bereit, über deine Reisebereitschaft zu sprechen. Da Reisen für Kundenbesuche erforderlich ist, solltest du deine Flexibilität und Bereitschaft, unterwegs zu sein, klar kommunizieren.
We think you need these skills to ace Enterprise Launch Manager - German Speaking
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Enterprise Launch Manager position. Understand the key responsibilities and required skills, especially the importance of project management and technical onboarding.
Tailor Your CV: Customize your CV to highlight relevant experience in project/account management, particularly with complex implementations. Emphasize your ability to build strategic relationships and your proficiency in both German and English.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and problem-solving. Mention specific examples of how you've successfully managed projects and improved processes in previous roles.
Highlight Communication Skills: Since strong communication is crucial for this role, ensure you provide examples of how you've effectively communicated with clients and cross-functional teams in your application materials.
How to prepare for a job interview at Navan
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing complex projects. Highlight specific examples where you successfully led a project from kickoff to go-live, emphasizing your ability to coordinate deliverables and ensure timely deployments.
✨Demonstrate Your Communication Abilities
Since this role requires strong communication skills, practice articulating your thoughts clearly. Be ready to explain how you've effectively collaborated with cross-functional teams and managed stakeholder expectations in previous roles.
✨Prepare for Technical Questions
As a Launch Manager, you'll need to guide customers through technical onboarding. Brush up on relevant technical knowledge and be ready to discuss how you've handled technical challenges in the past, including how you escalated issues when necessary.
✨Express Your Passion for Technology
Convey your enthusiasm for technology and problem-solving during the interview. Share examples of how you've identified risks and implemented creative solutions in your previous projects, showcasing your proactive approach to challenges.
