EMEA Communications & Social Associate

Navan Travel is free — no platform fees. We're looking for a creative and proactive Communications & Social Associate to join our communications team in London. In this exciting role, you will play a pivotal role in developing our social media strategy and broader external communications across the EMEA region. Reporting to our European communications leadership, you'll build awareness and understanding for Navan and enhance audience engagement across channels.

The ideal candidate is a versatile communicator, passionate about digital storytelling, media engagement, and social media community-building. You thrive in collaborative, dynamic environments, remain up-to-date with evolving trends, and have a keen eye for detail and quality content.

• Create and execute Navan's social media strategy to build awareness for Navan, humanise audience engagement, and drive product consideration.
• Moderate and proactively engage with social media channels, interacting thoughtfully with customers, media, influencers, and general audiences to enhance community sentiment and brand trust.
• Monitor social performance analytics, interpreting insights clearly and providing recommendations for continuous improvement.
• Stay abreast of emerging trends, digital storytelling methods, new social media technologies, and platform developments, bringing new, innovative social ideas for improvement.
• Work closely with the Communications team to proactively identify storytelling opportunities, support media outreach, and position Navan as a leader in the travel management and expense industries.
• Support the creation of written content such as press releases, blogs, briefing documents, executive articles, data-driven stories, opinion pieces, and other communication materials.
• Contribute to competitive tracking, monitoring media coverage, industry insights, and trends analysis that help inform and enhance our communication strategies.
• Help coordinate submissions for awards and speaking opportunities to build the visibility and thought leadership of our executives and brand.

• Approx. 2-4 years of relevant experience in communications, PR, or social media coordination roles, either in-house or in an agency, and ideally working with B2B technology, high-growth startups, or fintech/travel sectors (open to relevant backgrounds).
• Bachelor's degree in Marketing, Communications, Journalism, Media Studies, or equivalent professional experience.
• Strong writing and editing skills, comfortable developing content tailored to both internal and external stakeholders.
• Familiarity and hands-on experience with digital and social platforms, scheduling tools (e.g., Sprinklr, Hootsuite), and basic performance analytics tools.
• Highly organized and proactive multitasker; comfortable juggling multiple projects and collaborating closely with different stakeholders in a fast-paced environment.
• Comfort with analyzing data and reporting outcomes clearly to inform ongoing strategic planning.
• Someone looking to work on a global team and learn across communications domains.

About Navan: Navan is the leading all-in-one business travel and expense management solution that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travellers love and finance teams rely on.

Navan provides a comprehensive benefits package tailored to support your well-being and financial security. Our offerings include generous medical plans, dental, and vision benefits with premiums covered by Navan, as well as various insurance options designed to cover each family's needs. We also prioritize your holistic wellness with perks like paid parental and bereavement leave, subsidised commuter benefits, mental health support, connectivity stipends, and even pet insurance.

Workplace Policy: Navan believes in the value of in-person connections, whether that is sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. Perks such as lunches and happy hours create a strong team environment to help you do your best work. We prioritise in-person connections and operate on a four-day-in-office work model. Please expect this policy for all roles that are tied to an office.

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations: Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.